1. Introduction and Company Information

1.1. FX24 Market (www.fx24.market) is operated by Bigray Finance Group.

1.1.1. Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan.

1.1.2. Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines.

1.2. Each of the above is hereinafter referred to as the “Company”.

2. Acceptance of Terms

2.1. Your access to and use of this website is subject to these Terms and Conditions, the Client Agreement, and any notices, disclaimers, statements, policies, as well as other documents contained on this website.

2.2. By accessing, browsing, or using this website or the Company’s services, you agree to be bound by these Terms and Conditions.

2.3. The Terms and Conditions constitute a public offer with standard conditions. This offer is considered accepted when you perform actions indicating your consent, including accessing or using the website or the Company’s services. By doing so, you fully agree with the Terms and Conditions.

2.4. By accessing or using the Company’s services, you confirm that you were provided with access to the Terms and Conditions before their acceptance, and that you had sufficient time to review them carefully and copy them if needed.

2.5. If you disagree with any part of the Terms and Conditions, you must immediately cease using the website and the Company’s services.

3. Eligibility and Access Restrictions

3.1. You must be over 18 years of age to use the Company’s services.

3.2. You may only use the website and the Company’s services if you are not legally prohibited from receiving such services under the laws of the jurisdiction in which you reside or are registered.

3.3. The securities, trading assets, financial instruments, and services described on the website may vary from time to time and may not always be available or may be restricted.

4. Jurisdiction Notice

4.1. The Company’s materials must not be construed as a recommendation, an offer to acquire, buy or sell, or the solicitation of an offer to acquire, buy or sell any securities, trading assets, or financial instruments, or to participate in any particular trading strategy in any jurisdiction in which such offer, solicitation, or trading strategy would be illegal.

4.2. There are legal requirements in various countries which may restrict the information that the Company is lawfully permitted to provide to you.

4.3. You are responsible for ensuring that your access to and use of the website and the Company’s services are lawful in your jurisdiction.

5. Prohibited Activities

5.1. You are strictly prohibited from using the website and the Company’s services if you engage in any of the following behaviours, whether intentionally or unintentionally, including but not limited to:

5.1.1. acting in a way that damages, or could damage, the website, including but not limited to the security and safety features, or interfering with other users’ access to the website;

5.1.2. engaging in activities related to money laundering, drug trafficking, terrorism, fraud, criminal acts, or any other illegal activities;

5.1.3. infringing upon any intellectual property rights;

5.1.4. acting in any manner that damages or may damage the Company’s good name and reputation;

5.1.5. insulting, harassing, or using offensive or discriminatory language against other users or the Company’s representatives;

5.1.6. participating in any activities that are harmful, illegal, abusive, or violate the Terms and Conditions or any applicable laws or regulations.

6. Use of Website and Services

6.1. The information contained on this website is not guaranteed, is provided strictly for informational purposes only, and is subject to change without notice.

6.2. Although the information and materials available on the website are based upon information that the Company considers reliable and endeavours to keep current, the Company does not warrant that the information or materials are current or accurate at all times and they should not be relied upon as such, except that the Terms and Conditions are intended to remain current and complete.

6.3. To the extent permitted by law, the Company does not accept any responsibility arising in any way from errors in, or omissions from, such information and materials.

6.4. The content on the website should not be construed in any way as a recommendation, solicitation, or investment advice.

7. General Advice and No Investment Recommendation

7.1. The information and materials on this website have been prepared for informational purposes only, except that the Terms and Conditions are intended to remain current and complete, without regard to any particular user’s investment objectives, financial situation, or means, and the Company is not soliciting any action based upon them.

7.2. The provision of information and materials on this website does not constitute, and should not be considered, a recommendation that you enter into a particular transaction, nor a representation that any service described on this website is suitable or appropriate for you.

7.3. You should not construe any of the material contained on the website as business, financial, investment, hedging, trading, legal, regulatory, tax, accounting, or other advice, nor make such content the primary basis for any investment decision made by or on behalf of you.

7.4. You are advised to consult your personal financial adviser, attorney, tax adviser, accounting adviser, and any other relevant professional adviser concerning any contemplated transaction.

8. Risk Warning

8.1. Many of the securities, trading assets, and financial instruments described on this website involve significant risks, and you should not enter into any transaction unless you have fully understood all such risks and have independently determined that such transaction is appropriate for you.

8.2. Any discussion of risks contained on this website with respect to any securities, trading assets, or financial instruments should not be considered to be a disclosure of all risks or a complete discussion of the risks mentioned.

8.3. The Company’s Risk Disclosure Statement contains risk warnings and should be reviewed prior to conducting any transaction.

9. Monitoring and Data Handling

9.1. Your use of this website may be monitored by the Company, and the resulting information may be used by the Company for internal business purposes, operational processes, regulatory processes, compliance, and other lawful purposes.

9.2. For details of the handling of your personal data, please refer to the Company’s Privacy Policy.

10. Chat and Instant Messaging

10.1. You are advised that chat and instant messaging conversations are recorded and may be used for compliance, training, and other purposes specified in the Terms and Conditions.

10.2. Conversations through chat or instant messaging are for your general information only, and the Company is not soliciting any action based upon them.

10.3. Such conversations do not take into account the particular investment objectives, financial situation, or needs of individual clients. Before acting on any information provided in any chat or instant message, you should consider whether it is suitable for your particular circumstances and, if necessary, seek professional advice.

11. Intellectual Property and Copyright

11.1. All content available on the website is owned, controlled, or operated by the Company. Such content includes, but is not limited to, text, images, logos, trademarks, graphics, designs, software, data compilations, audio, video, page layout, and any other form of information that can be stored in a computer or device and is displayed on, or forms part of, this website.

11.2. By accessing or using the website, you acknowledge and agree that such content is protected by copyright, trademarks, and other intellectual property rights.

11.3. Nothing on the website must be interpreted as granting, by implication or otherwise, any license or right to use any logo, trademark, or service mark displayed on the website without the respective prior written consent.

11.4. Except where necessary in order to view the information on this website on your browser, or as permitted under applicable laws or the Terms and Conditions, no information or content on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed, or transmitted in any form by any process without the Company’s specific written consent.

11.5. You acknowledge that the Company shall be entitled to require you to remove any link from another website to this website which you placed without obtaining the Company’s prior written consent.

11.6. Any third-party intellectual property used by the Company in the content of the website should not be interpreted as meaning that the third-party owner sponsors, endorses, or is in any way affiliated with the Company or its business, nor that they make any representation regarding the advisability of using the Company’s products or services.

12. Third-Party Content and External Links

12.1. This website may contain information and materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under the Company’s direct control.

12.2. The Company provides such links solely as a convenience to you. Accordingly, the Company makes no representations concerning the content of such sites.

12.3. The fact that the Company has provided a link to such sites does not constitute an endorsement, authorization, sponsorship, or affiliation by the Company with respect to such sites, their owners, or their providers.

12.4. The Company is not responsible for any hyperlinked Internet sites accessed through this website and is not responsible for any losses incurred in connection with those sites.

13. Website Availability and Disclaimer

13.1. Any services, data, and tools on the website are provided “as is” and on an “as available” basis.

13.2. The Company reserves the right to update the information on the website at its discretion.

13.3. To the maximum extent permitted by law, the Company provides no express or implied warranties regarding the accuracy, compatibility, reliability, completeness, integrity, or usefulness of the website or any information, materials, services, data, or tools made available through it.

13.4. The Company disclaims any representation or warranty that the website or materials will meet your requirements, or that the website or any software will be uninterrupted, secure, free from errors, or free from viruses.

13.5. Any reliance you place on such information is strictly at your own risk.

14. Limitation of Liability

14.1. The Company is not liable for any damages, including without limitation damage to your computer, computer system, or settings, loss of data, revenue, or profits, which you may suffer arising out of your use of, delay in using, or inability to access this website, or in any other way connected with this website, including from the downloading of any software from this website.

14.2. To the maximum extent permitted by law, the Company accepts no liability to you in connection with the website for any of the following, including but not limited to:

14.2.1. any business or commercial losses, including loss of profits, income, revenue, anticipated savings, contracts, or business opportunities;

14.2.2. any special, direct or indirect, incidental, punitive, or consequential loss or damage;

14.2.3. any errors, delays, disruptions, failures, non-availability, or suspensions in the functionality of the website;

14.2.4. your action or inaction on the website, and any deals made through the website;

14.2.5. loss or corruption of any data, database, or software;

14.2.6. any other losses or damage that may be incurred through using the website content.

15. Force Majeure

15.1. The Company will not be held liable to you in respect of any losses in connection with the website arising out of force majeure events or any circumstances beyond the Company’s reasonable control.

16. Related Legal Documents

16.1. The Client Agreement, Risk Disclosure Statement, Privacy Policy, notices, disclaimers, statements, policies, and any other documents contained on this website may apply to your access to and use of the website and the Company’s services.

16.2. You are advised to review all related legal documents carefully before using the website or the Company’s services.

17. Changes to the Terms and Conditions

17.1. The Company may amend, update, or replace the Terms and Conditions from time to time at its discretion.

17.2. The information contained on the website, including these Terms and Conditions, may be updated or changed without prior notice unless otherwise required by applicable law.

17.3. Your continued use of the website or the Company’s services after any changes are made constitutes your acceptance of the updated Terms and Conditions.

The following terms have the meanings assigned to them in this glossary wherever they appear in the Client Agreement, the Trading Procedures, or any other document published by FX24 Market, unless the context expressly requires otherwise.

General Contractual Terms and Parties

Company means Bigray Finance Group LLC, operating under the commercial brand FX24 Market and providing services in accordance with the Client Agreement.

Company's Website means the Company's official website at https://www.fx24.market.

Company's Business Hours means the periods during a working week when the Company's services and Trading Platform are ordinarily available for Transactions in currency contracts and CFDs, excluding weekends, holidays, scheduled maintenance, temporary service changes, and periods of technical unavailability. Where reasonably practicable, the Company will notify Clients of material changes to its operating schedule so that they may take appropriate steps to manage any resulting currency or market risk.

Client means an individual or legal entity that has entered into an agreement with the Company for services involving Margin Trading.

Client Agreement means the agreement between the Company and a Client which, together with the applicable policies and documents published on the Company's website, governs the relationship between the Company and the Client.

Contractors and Partners of the Company means the Liquidity Providers, banks, brokers, payment providers, and other organizations with which the Company cooperates.

Affiliated Persons means individuals whose relationship may affect the terms or financial results of the Company's activities. Individuals may be deemed Affiliated Persons if they share passport details, an address, a telephone number, an email address, an IP address, a CID, payment details, or other identifying information.

Affiliated Accounts means Trading Accounts opened or operated by Affiliated Persons, as indicated by common identification, payment, device, or network data, including, without limitation, accounts accessed from the same IP address and/or associated with the same CID. Such accounts may be treated as a single Trading Account.

Interdependent Individuals means individuals whose relationship may affect the financial position or financial results of a Partner and/or the Company.

Interdependent Accounts (Interdependent Personal Areas) means Trading Accounts or Personal Areas opened or operated by Interdependent Individuals, as indicated by overlapping identity, payment, device, or network data of a Partner and a Client, including, without limitation, the same IP address and/or CID. Accounts may also be regarded as interdependent where opposite Positions are opened on the same or correlated Financial Instruments.

Dispute means any of the following: (1) a disagreement arising when a Client believes that an act or omission by the Company has breached one or more contractual provisions; (2) a disagreement arising when the Company believes that an act or omission by a Client has breached one or more contractual provisions; or (3) a matter arising when a Client trades on an erroneous quotation (Spike), before the first valid quotation is received by the Trading Platform at Market Opening, or on a quotation affected by a Manifest Error or a software failure of the Trading Platform.

Client Accounts, Access and Administration

Personal Area means the secure section of the Company's Website through which a Client may view or update contact information, manage accounts, submit deposit and withdrawal requests, and communicate with the Company.

Client's Email Address means the email address registered in the Client's Personal Area (https://my.fx24.market/). The Company may decline to consider requests sent from any other email address.

Trading Account means an account opened by a Client with the Company through which the Client's trading and non-trading operations, and the resulting mutual rights and obligations of the Client and the Company, are recorded under the Client Agreement.

Account Type means a category of Trading Account. The Account Types offered by the Company are listed on the Company's official website. An Account Type cannot be changed after the account has been created.

Account History means the record of completed transactions and non-trading operations on a Client's Trading Account.

Demo Account means a training account funded with virtual funds by the Company and intended solely for simulated trading without the use of real money. Virtual funds and any simulated profits cannot be withdrawn or transferred to another account.

Promotional Account means a special Trading Account credited with funds or benefits provided by the Company under a promotion. The Company's funds and any amounts generated through Trading Operations on the Promotional Account may be used only in accordance with the applicable promotional terms.

Inactive Account means an account on which the Client has initiated no deposit, withdrawal, or Trading Operation for more than 30 (thirty) consecutive calendar days.

Selfie with Identification Document means a high-quality photograph showing the Client holding the Client's valid identification document. The Client's face and the identification document must be clear, unobstructed, and legible. The image must not be digitally altered or edited.

Dynamic Password means a one-time verification code or other security credential required by the Company to authenticate a withdrawal request. It may be delivered through the Client's registered contact details or generated through a security method supported in the Personal Area. A withdrawal request that is not successfully authenticated may be rejected.

Telephone Password (Code Word) means an additional security credential that may be required to authenticate a Client when instructions or Transactions are communicated by telephone.

Financial Instruments, Contracts and Pricing

Financial Instruments means the currency pairs, shares, commodities, indices, other assets, and CFD contracts made available by the Company for trading.

CFD (Contract for Difference) means a contract whose value is determined by movements in the price of an underlying asset, including shares, currencies, futures, commodities, and indices.

Currency means a monetary unit used in a Transaction and valued relative to another currency or asset.

Base Currency means the first currency in a currency pair or the currency in which the asset underlying a Contract for Difference (CFD) is denominated.

Quote Currency means the second currency in a currency pair, in which the value of the Base Currency is expressed.

Currency of Account means the currency in which all trading and non-trading operations on a Trading Account are denominated and calculated, including Floating Profit/Loss, commissions, fees, and Margin requirements. The Currency of Account may be US dollars (USD), euros (EUR), or another currency specified on the Company's Website. It is selected when the Trading Account is opened and cannot subsequently be changed.

Contract Specifications means the principal trading conditions applicable to each Financial Instrument, including the Spread, Lot Size, minimum Transaction volume, Swap, and Initial Margin. Current Contract Specifications are available through the Client Terminal and/or the Company's Website.

Lot or Lot Size means a standardized quantity of Base Currency, shares, contracts, or units of an underlying asset applicable to a Financial Instrument.

Lot Size (Contract Size) means the quantity of an underlying asset represented by one Lot (for example, 1.00 Lot may equal 100,000 units of a Base Currency). The applicable Lot Size is specified on the Company's Trading Server and in the Contract Specifications.

Point (Pip) means a standardized unit used to express a change in the quoted price of a Financial Instrument, as determined by the applicable Contract Specifications.

Quote means the Bid and/or Ask price of a Financial Instrument at a particular time, including the price of one currency expressed in terms of another.

Bid means the lower price in a quotation and the price at which a Client may sell a Financial Instrument.

Ask means the higher price in a quotation and the price at which a Client may buy a Financial Instrument.

Spread means the difference between the Bid and Ask prices of a currency pair, CFD, or other Financial Instrument at a particular time.

Fixed Spread means a Spread between the Bid and Ask prices of a Financial Instrument that is ordinarily set at a specified level, subject to the applicable Contract Specifications and market conditions.

Floating Spread means a Spread between the Bid and Ask prices of a Financial Instrument that may change over time according to market conditions and liquidity.

Rate means: (1) for a currency pair, the value of the Base Currency expressed in the Quote Currency; (2) for a CFD, the value of one unit of the underlying asset expressed in monetary terms; and (3) for another Financial Instrument, the value of the relevant asset expressed in monetary terms.

Feed means the stream of quotations for each Financial Instrument received by the Trading Platform.

Quote Base means the Company's database or record of quotations received, generated, or supplied for Financial Instruments.

Quoting means the process of providing a Client with quotations for Financial Instruments.

Available Market Price means the quotation at which a Liquidity Provider is able to execute a Client's Order. The Company does not guarantee execution at a price better than that offered by the relevant Liquidity Provider. The source and precision of quotations are determined by the Company in accordance with its execution arrangements.

Liquidity Provider means a broker, bank, electronic communication network (ECN), or other counterparty that supplies streaming quotations and/or execution services and may be used by the Company to hedge Clients' trades.

Orders, Positions and Trading Operations

Margin Trading means trading with Leverage, under which a Client may enter into Transactions whose notional value exceeds the funds held in the Client's Trading Account.

Trade means the purchase or sale of a Financial Instrument. A purchase is executed at the Ask price and a sale is executed at the Bid price. A Trade may result from a Market Order or a Pending Order.

Trading Operation means the purchase or sale of a Financial Instrument with the intention or effect of subsequently closing the exposure through an opposite Transaction in the same Financial Instrument and volume.

Transaction means a conversion of funds or exposure from a Base Currency or underlying asset into a Quote Currency, or vice versa, resulting from a Trading Operation.

Transaction Size means the applicable Lot Size multiplied by the number of Lots in a Transaction.

Volume of a Trading Operation means the number of Lots multiplied by the volume represented by one Lot.

Order means a Client's instruction to the Company to buy or sell a Financial Instrument. Orders include Market Orders and Pending Orders.

Trading Instruction means a Client's instruction to the Company to open or close a Position or to place, modify, or cancel an Order.

Request means a request submitted by a Client to obtain a quotation from the Company. Submitting a Request does not oblige the Client to enter into a Transaction.

Market Order means a Client's Trading Instruction to open or close a Position in a Financial Instrument at the current price available for execution.

Pending Order means an instruction to buy or sell a Financial Instrument if the market reaches a price specified by the Client. Pending Order types include Buy Stop, Sell Stop, Buy Limit, Sell Limit, Buy Stop Limit, and Sell Stop Limit. A Client may also attach Stop Loss and Take Profit levels where supported by the Trading Platform.

Order Level means the price specified in an Order.

Limit and Stop Levels means the minimum distance, expressed in points, between the relevant market or opening price and the price specified for a Stop Loss, Take Profit, Buy Limit, Sell Limit, Buy Stop, Sell Stop, Buy Stop Limit, or Sell Stop Limit Order.

Position means the market exposure resulting from the purchase or sale of a specified quantity of a Financial Instrument.

Open Position means a purchase or sale of a Financial Instrument that has not yet been closed by an opposite Transaction or otherwise settled. The Client must maintain Equity at or above the level required by the Company under the applicable trading conditions.

Closed Position means a Position that has been fully offset or otherwise closed. When a Position is closed, its Floating Profit/Loss becomes realized and is reflected in the Client's Balance.

Long Position (Buy) means a Position created by purchasing a Financial Instrument in anticipation of an increase in its value. For a currency pair, this means buying the Base Currency and selling the Quote Currency. For a CFD, it means buying the CFD referenced to the underlying asset.

Short Position (Sell) means a Position created by selling a Financial Instrument in anticipation of a decrease in its value. For a currency pair, this means selling the Base Currency and buying the Quote Currency. For a CFD, it means selling the CFD referenced to the underlying asset.

Locked (Covered) Positions means Long and Short Positions of the same volume opened on the same Trading Account in the same Financial Instrument.

Ticket means the unique identification number assigned to a Trading Operation, Non-Trading Operation, Order, or Position, as applicable.

Conversion Arbitrage Operations means Transactions between the Company and a Client involving the purchase or sale of currency contracts or CFDs for conversion or arbitrage purposes.

Expert Advisor (EA) or Mechanical Trading System means an algorithmic program, commonly written in a MetaQuotes programming language, that manages a Trading Account and automatically submits requests or Orders to the Trading Server through a Client Terminal. The Client bears full responsibility for all actions performed by an Expert Advisor used on the Client's account.

Account Valuation, Margin and Trading Charges

Balance means the aggregate financial result of all completed Transactions and all deposit and withdrawal operations, excluding credit operations, on a Trading Account.

Equity means the current value of a Client's Trading Account after taking Open Positions into account. Unless otherwise specified in the applicable trading conditions, Equity is calculated as follows: Balance + Floating Profit/Loss + Swap. Equity decreases by current losses, commissions, and charges and increases by current profits relating to Open Positions.

Floating Profit/Loss means the unrealized profit or loss on Open Positions calculated using current quotations.

Financial Result means the profit or loss resulting from a Client's Trading Operations, including all applicable Swaps and commissions. While a Position is open, the Financial Result is reflected in Equity; once the Position is closed, it is reflected in the Balance.

Trading Commission means a fee charged to a Client by the Company for executing or facilitating a Trading Operation.

Swap (Rollover) means an amount debited from or credited to a Client's Trading Account when a Position is carried over to the next trading day. Swaps are calculated and posted at the time specified in the applicable Contract Specifications and according to Trading Server time.

Margin means the funds required to open and maintain Trading Positions. Unless otherwise specified, the Margin for a Client's Trading Account is the aggregate Margin requirement for all Open Positions, excluding any special treatment applicable to covered, hedged, or Locked Positions. Margin requirements vary by Financial Instrument and are specified on the Company's Trading Server, in the relevant instrument properties, and/or on the Company's Website.

Hedged Margin means the Margin required by the Company to maintain Locked Positions. The amount applicable to each Financial Instrument is specified in the Contract Specifications available through the Company's Website and Trading Server. Margin is charged for each covered Lot based on the value stated in the Hedging field of the Financial Instrument's properties. Where an Initial Margin is specified for a contract, the Hedged Margin is expressed as a monetary amount.

Free Margin means Equity that is not being used to maintain Open Positions and is available to support new Positions. Free Margin is calculated as follows: Free Margin = Equity − Margin. When assessing Free Margin for new Positions:

The volume of the Client's Positions and the new Margin requirement are determined. For Locked Positions, the calculation is based on the Margin required to maintain the covered trades. For other Positions, it is based on the Initial Margin calculated using the volume-weighted average price of all Positions, excluding covered Positions;

The total current Floating Profit/Loss on all Open Positions is calculated using current prices; and

Free Margin is calculated as: Free Margin = Balance − New Margin + Floating Profit/Loss.

Leverage means the ratio of the notional value of a Transaction to the Margin required to open or maintain it. Leverage of 1:100 means that the required Margin is one-hundredth of the Transaction's notional value.

Margin Level means the percentage that indicates whether the funds in a Trading Account are sufficient to maintain Open Positions. It is calculated as follows: Margin Level = Equity / Margin × 100%. If the Margin Level reaches or falls below the Stop Out level specified in the applicable trading conditions, Stop Out may occur.

Margin Call means a warning or account threshold indicating that the funds available to maintain Open Positions are insufficient or approaching insufficiency. If the Margin Level reaches or falls below the applicable Margin Call level, the Client may be required to deposit additional funds or close Positions, and one or more Positions may subsequently be closed without prior notice if the Stop Out level is reached.

Stop Out means an automatic instruction generated by the Trading Server to close one or more Open Positions without prior notice to the Client when the Margin Level reaches or falls below the applicable Stop Out level stated in the trading conditions on the Company's Website.

Market Conditions and Exceptional Events

Normal Market Conditions means market conditions characterized by: (a) no material interruption in the flow of quotations; (b) ordinary levels of volatility; and (c) no significant Price Gaps.

Abnormal Market Conditions means a Fast Market.

Fast Market means a market characterized by rapid price fluctuations over a short period, often resulting in price Gaps. A Fast Market may occur immediately before, during, or after significant events, including:

the release of influential macroeconomic indicators affecting the global economy;

interest-rate decisions by central banks;

press conferences or statements by central-bank officials, heads of state, finance ministers, or other public officials, and other significant announcements;

government intervention in a currency or other financial market;

a major terrorist attack;

a natural disaster resulting in a state of emergency or comparable measures in an affected region;

war or other significant military action;

political force majeure, including the dismissal, appointment, or election of senior government officials; or

any other event that causes significant price movements.

Market Opening means the time at which trading in a Financial Instrument resumes after a weekend, holiday, scheduled session break, or other market closure.

Gap (Price Gap) means a situation in which the current quotation differs from the immediately preceding quotation by more than the prevailing Spread. A Gap may occur during a trading session following the publication of material macroeconomic, economic, or political news; upon a Force Majeure event; or at Market Opening after a weekend, holiday, or trading break.

Spike means an erroneous or non-market quotation that may be characterized by a significant Price Gap, a rapid return to the preceding price level, and an absence of corresponding market movement immediately before or after the quotation. The Company may remove a non-market quotation from the Quote Base of the Trading Server.

Explicit Error means the execution or processing of an Order at a quotation that materially differs from the prevailing market price at the relevant time, or an execution that is inconsistent with the Company's governing documents and/or generally accepted market practice.

Force Majeure means an unforeseeable event beyond the reasonable control of the affected party, including a natural disaster, war, terrorist attack, governmental action, cyberattack, or other unlawful action directed against the Company.

Freeze Level means the minimum distance, expressed in points, from the current market price within which a Pending Order or the Stop Loss or Take Profit level of an Open Position may be restricted from modification, deletion, or closure. The Company may impose or increase Freeze Levels during periods of sharp price movement, low liquidity, publication of material economic data, market intervention, or similar conditions, subject to the applicable Contract Specifications.

Trading Platform, Records and Technical Terms

Client Terminal means the software application used by a Client to receive real-time information about trading in financial markets, conduct technical analysis, execute Transactions, submit, modify, or cancel Orders, and receive notices from the Company. Price charts in the Client Terminal are generally based on Bid prices. The software may be downloaded from the Company's website.

Client Terminal Log File means the file generated by the Client Terminal that records the Client's requests and instructions to the Trading Server with accuracy to the second.

Company's Trading Server means the MetaTrader server software through which Client instructions and requests are processed, real-time trading information is provided, Transactions and Orders are recorded, and compliance with applicable Contract Specifications and trading restrictions is administered.

Server Log means an electronic record maintained by the Trading Server that captures Client requests, Orders, and the results of their processing with precise timestamps.

Trading Platform Time Zone means the time zone used and displayed by the Company's Trading Server. Charts in the Trading Platform and timestamps in the Trading Server logs are recorded according to the server time shown in the Trading Platform, which may be adjusted by the Company where necessary.

Bar/Candle means an element of a price chart that shows the opening, closing, highest, and lowest prices for a specified period, such as one minute, five minutes, one day, or one week.

Non-Trading Operations and Settlement

Non-Trading Operation means a deposit, withdrawal, internal transfer, or the granting, adjustment, or return of a bonus or credit.

Internal Exchange Rates of the Company means the rates at which the Company converts a Client's funds or assets when processing Non-Trading Operations. The Company may set and change these rates at its discretion, without prior notice, according to market conditions, volatility, and other internal or external factors. Current rates are published in the Personal Area and include:

Internal Exchange Rate for Deposits (Credits) — used to convert funds or assets sent from the Client's payment details when crediting the Client's account with the Company;

Internal Exchange Rate for Withdrawals — used to convert funds or assets withdrawn from the Client's account with the Company to the Client's payment details; and

Internal Exchange Rate for Transfers — used to convert funds or assets transferred between accounts with the Company that are denominated in different currencies.

Clearing means non-cash settlement between the Company and its contractors, banks, and Liquidity Providers through mutual settlement under their applicable cooperation arrangements. While clearing is being conducted, quotations may be unavailable on the Trading Server and trading and non-trading operations may be suspended.

1 The Client hereby acknowledges, represents and warrants that he/she/it has carefully designated a part of his/her/its assets (Owned Capital) as the Risk Capital. The Client further acknowledges that the Risk Capital is an amount that he/she/it prepares to dispose at risk and the loss of this amount will not significantly impact his/her/its financial well-being.

2 The Client hereby acknowledges that trading in foreign exchange, CFDs, shares, goods, other instruments, carries a significant risk of loss. Therefore, the Client must thoroughly assess his/her/its financial capacity and suitability for engaging in such transactions.

3 The Client acknowledges that he/she/it may lose all the initial Risk Capital and any additional Risk Capital deposited to support and maintain his/her/its market positions. Furthermore, market conditions may result in losses exceeding the remaining balance in the Client’s trading account.

4 The high level of fluctuations typically observed in the trading, combined with relatively not high margin requirements, can work both for you as well as against you. These fluctuations may result in both significant losses and substantial profit. The Client assumes full responsibility for all risks, financial resources used and the chosen trading strategy.

5 Upon opening a trading account, the Client selects the deposit currency from the options provided by the Company. All trading and non-trading transactions on the trading account, including floating profits and losses, commissions, fees, charges, other payments, and marginal requirements, are conducted and settled in the chosen currency. The Client accepts and assumes full responsibility for all the risks or consequences associated with the change of deposit currency.

6 When performing non-trading transactions, the Client independently chooses the method and currency of transfer from the options provided by the Company. The Client acknowledges and accepts all the risks arising from fluctuations in the Company's internal exchange rates, and assumes full responsibility for any resulting consequences.

7 Transacting by means of electronic trading system may differ from both, transacting in the interbank market, as well as from transacting based on other trading systems. When the Client transacts using an electronic trading system he/she/it assumes the risk associated with the electronic trading system, including any software issues.

8 When performing trading operations through the client terminal, the Client shall assume the risk of financial loss, which can be caused by the following:

8.1 Failure or malfunction of the Client hardware, software and Internet connection;

8.2 Improper operation of Client equipment;

8.3 Incorrect settings configured within the client terminal;

8.4 Delay in the Client’s terminal updating to the latest version;

8.5 The Client’s ignorance of the applicable rules outlined in the MetaTrader User Guide.

9 The Client acknowledges that only one request, instruction or order may be processed at a time. Any additional requests, instructions or orders submitted by the Client while the previous one is still in the queue may be declined or delayed.

10 The Client shall acknowledge that once a request, instruction or order to place/modify/delete, or to open/close a position, is sent to the server, it cannot be canceled by closing the corresponding window in the Client’s terminal.

11 The Client acknowledges that the only reliable source of quote information is the server designated for live accounts. The quote database displayed in the Client’s terminal shall not be considered reliable, as during the periods of high market volatility or poor connection between the Client’s terminal and the server, certain quotes simply may fail to reach the Client’s terminal.

12 If any quote fails, the Company is entitled, but not obliged to, make necessary changes and resolve any disputes immediately.

13 Placing limit orders such as Stop-Loss does not guarantee that losses will be limited to the specified amounts, as certain market conditions or some external factors may disrupt the execution of such orders.

14 The Client acknowledges and agrees that the trade server checks the availability of the sufficient Free Margin level on the trading account, when the Client tries to open a new position. However, it does not consider upcoming expenses, such as spread and commission, fees, other charges, associated with maintaining the current position. Due to high leverage, the Client may open a position of such volume that actual expenses for spread and commission, fees, other charges, could result in insufficient funds on the trading account, triggering the forced closing of positions. This occurs when Margin Level reaches or falls below the Stop-Out value as specified in the Trading Conditions section on the website of the Company. In this case the Client assumes full responsibility for losses incurred as a result of this situation, as the Client determines volume of his/her/its new positions.

15 The Client acknowledges and agrees that in the event of Stop Out (situation, when Margin Level reaches or falls below the Stop Out value determined in Trading Conditions section on the website of the Company), the liquidation of open positions will occur automatically. This process works independently of any actions by the Company, and any intervention by the Company is unacceptable.

16 The Client acknowledges that the Company is not held liable for any losses caused, whether directly or indirectly, by government restrictions, currency or market rules, interruptions, disruptions in markets trading, military operations or any other circumstances, usually classified as “force majeure” and which are beyond the Company’s reasonable control.

17 The Client undertakes to maintain the password in secret and prevent unauthorized access to the Personal Area and trading accounts. The Client is bound by trade obligations in respect of the Company for trades done using the Client’s password, even if it is used by a third party.

Introduction

This Privacy Policy governs the privacy of the clients, visitors, partners, representatives, beneficial owners of clients – legal entities, partners-legal entities (“you”, “your”, “user”) of https://www.fx24.market (“Website”), served and operated by us:

Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan.

Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines.

FX24 Market (www.fx24.market) is operated by Bigray Finance Group.

“We”, “us”, “our”, and the reference to the “Company” means the reference to each of the above companies. This Privacy Policy describes what Personal Data is collected and how it is used, processed, stored and managed by us, under the applicable legislation, while you visit or use our Website, our services (the “Services”) or enter into partnership agreement with us (“Partnership Agreement”).

One of our main priorities is to protect the privacy and safeguard of the personal and financial data of our current and potential clients, partners and the Website visitors. It is explained in this Policy how we collect, process and protect the Personal Data.

Note: the present Policy extends only on the Website and does not extend on websites of other companies, persons or the organizations references on which contains the Website.

This Privacy Policy also serves as a privacy notice, informing you about why and how we collect and manage your Personal Data.

If you use our Services, execute Partnership Agreement, you acknowledge that you have read and understood all of the terms and guidelines. By using our Services, executing Partnership Agreement, you expressly agree to this Privacy Policy and expressly consent to and agree to the processing of your Personal Data as set forth herein. Consent provided by you under this Privacy Policy is treated taken as given in a written form.

This Privacy Policy is governed, construed, interpreted, and enforced in accordance with the applicable laws and regulations of the Company’s countries of incorporation and the European Union. If any term of this Privacy Policy is found to be inapplicable or unenforceable under the law, it will have no effect on the application or enforceability of the remaining elements of this Privacy Policy. If you do not agree with this Privacy Policy, you should immediately stop using our Website, Services, terminate Partnership Agreement.

We reserve the right to change, vary, and revise this Privacy Policy whenever lawfully required or in light of marketing, commercial, technological, or other upgrades, or as we deem necessary. Unless clearly specified differently, such revised or updated versions will take effect as of the publishing date. By using our Website, Services, executing Partnership Agreement, you agree to and accept the terms of this Privacy Policy, including its modifications. If you do not agree with any revision, alteration, or update, you must discontinue using our Website, Services, terminate Partnership Agreement.

Definitions

The following terms have the meaning as defined below:

Data Controller of your Personal Data means a legal entity that determines the purposes, conditions and manner of any processing activities that it carries out.

Direct Marketing means a communication, by whatever means, of any advertising or marketing material which is directed to particular individual.

GDPR means the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 On the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC, as amended, replaced, or superseded and in force from time to time, and as transposed into member-state legislation.

Personal Data means any information which relates to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. It does not include data where the identity has been removed (anonymous data).

Services encompass the services that the Company identifies as being covered by the Company via the Website.

General Provisions

The Company is responsible for Personal Data in its possession or custody, including information that has been transferred to a third party for processing.

The Company hereby confirms that it is in compliance with the GDPR, applicable data protection regulations of the Company’s countries of incorporation, and any other applicable data protection laws and regulations (the “Applicable Legislation”).

We only use Personal Data for the purposes outlined in our Privacy Policy. We only transfer your Personal Data to other parties if it is necessary, as described below.

The collection of Personal Data is limited to that which is necessary for the purposes identified by us. Both the amount and the type of information collected is limited to that which is necessary to fulfil the purposes identified.

The Company uses contractual means to provide a comparable level of protection while the information is being processed by a third party.

The Website or programming interface necessary to access the Services may contain links to third-party websites, plug-ins, and apps. Clicking on those links or activating those connections may allow third parties to collect and share data about you. We have no control over these third-party sites and are not responsible for their privacy statements and policies.

Collecting and processing of the Personal Data by us is mandatory, if you use the Website, our Services, enter into Partnership Agreement relations with us. If you reject providing necessary Personal Data to us, we are entitled to reject in entering into contractual relations.

Personal Data That Could Be Collected By Us

Depending on whether and how a client, partner uses our Website, Services, how a partner interacts with us under Partnership Agreement, we will collect, use, store, and transfer various types of your Personal Data, which are divided into the following categories.

Category of Personal Data

Identity Data:

Your e-mail address, first name, maiden name, last name, username or other identifier, date of birth, gender, residential address, postal address, citizenship, contact phone number, trading account, demo account details, partner’s account details, your Personal Area details, source of funds, and wealth.

Identity documents (national identity cards, passport, driving license or other forms of identification documents), proof of address documentation, occupation, employment industry, financial standing.

Confirmation that you are a director, board member, employee, representative, or an owner or an ultimate beneficial owner etc. of a company being our client, partner, information on the ownership and control structure of a client – legal entity, a partner - legal entity.

Please note that we may also ask you to prove ownership or control of a particular your external account to which and from which the transfers are made to and from the trading account, partner’s account opened with us. We are required to ask for this information to comply with Anti-Money Laundering (“AML”), Counter-Terrorism Financing (“CTF”) requirements, and to ensure we safeguard against and report any suspicious activity.

Biometrics:

Photo, video, audio of Personal Data subject, other biometric identifiers and/or biometric information of Personal Data subject.

Partnership Information

Structure of partners (Master Partner and Sub-Partners, their connection, tiers), each partner’s ID, referral link, each partner’s group clients, other details, calculation of commissions, other payments due to each partner, calculations history.

Social identity data and Preference Data

Data on referrals to you, close connections, preferences, interests, favorites, risk assessment, compliance evaluation, work address, and groups.

Your marketing and communication preferences, survey replies, and connections with others whose Personal Data we may collect or store.

Verification Data

Personal Data which we collect for the purpose of conducting client, partner due diligence under applicable AML/CTF laws, photo, direct video transmission recording.

Background Data

We collect as well Personal Data available in open source.

Transactions, operations data

Personal Data regarding your trading operations, non-trading operations, transactions activity logs, billing, settlement details obtained by us when you use our Services, perform your role under the Partnership Agreement; trading and non-trading orders, instructions, transfers detail, history; other details of any operations, transactions you enter into using the Website, Services, or initiate, perform under Partnership Agreement; partner’s commission accrual and payment (including to master partner, sub-partner).

Technical Data

Domain and host from which you access the Internet, operator and carrier data, your computers or other usable devices IP address, device type, category and model, web browser type and the operating system software, unique IDs of your devices, time zone setting, location data, language data, operating system and platform, diagnostics data such as crash logs and any other data we collect for the purposes of measuring technical diagnostics, and other data.

Profile Data

Your username and password, login data, your identification number as our client, partner, requests by you for Services, requests under Partnership Agreement, communication between us and you, a client or partner.

Marketing and Communication data

Your preferences in receiving marketing from us or third parties, communication between us and you, your survey responses, voice record of communication between you and us.

This data is not exhaustive and is intended to provide you with an idea of how to use fundamentally obtained data. We shall keep a record of the data collected and the purposes for which it is processed.

It may be impracticable to deal with you on an anonymous basis or using a pseudonym.

Please be noted, that if you directly disclose your Personal Data, or sensitive Personal Data (such as, among others, racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, physical or mental health, membership in any organizations etc.), through public features, this information may be collected and used by other persons.

Furthermore, we consider certain categories of Personal Data to be sensitive, and such sensitive data requires additional safeguards. We will only collect, use, store, and transfer your sensitive data if we can meet both, the legal basis requirement and at least one of the required extra conditions.

The additional conditions are as follows:

circumstances specified by regulatory rules: Personal Data are processed in such circumstances prescribed by regulations;

consent: you have given consent to the processing of your sensitive data;

information made public by you: the sensitive data has become public as a result of your actions;

legal proceedings: the processing is necessary for the purpose of, or in connection with, any legal proceedings, for obtaining legal advice, or is otherwise necessary for establishing, exercising, or defending legal rights;

public functions: the processing is necessary for the exercise of any functions conferred on any person by or under an enactment.

Source of Obtaining Your Personal Data

From the client when the client provides Personal Data for identification, verification and KYC purposes;

From you when you visit our Website, and/or use Services, partnership relations with us;

From you when you enter into an agreement with us;

From you when you submit any requests, complaints, e-mails to us;

From financial institutions, other entities;

From registers;

From our partners, such as identification/verification vendors;

From other sources.

We use different methods to collect information from and about you, including through:

Direct collection

A client may provide us with Personal Data by directly communicating with us, such as by filling out forms, uploading a visual image of yourself to the service, sending an email, or otherwise. This includes Personal Data a client supplies when applies for Services, visits our Website, Services, enter into Partnership Agreement with us, provides feedback or contacts us, responds to advertisements sent to a client, or participates in a poll, including through social media channels. We also collect Personal Data when we provide assistance or support to clients or potential clients regarding our Services, support to partners.

Automated technologies

When you connect with us through our Website, we will automatically collect your Personal Data. We collect this Personal Data using cookies, server logs, and other methods. Though such information is not submitted by a client, it relates to you and is considered Personal Data under the Applicable Legislation. It has two subtypes: 1) Static (once created, this information usually remains constant. For example, an internal user id. 2) Dynamic (this subtype fluctuates depending on the activities you conduct).

Publicly available sources or indirectly collected Personal Data

We also obtain information about you from third parties or publicly available sources, or when a client does not provide it directly (e.g., an IP address).

Personal Data Processing Purposes

For the purposes of the applicable law, we as Data Controller of your Personal Data must securely retain any data submitted by you to us and/or received by us otherwise.We may use your Personal Data, for the following purposes (which are considered to be informed to you before or when you (or client – legal entity where you are a representative, or beneficial owner) start using Services, Website, execute Partnership Agreement):

Purpose

Contractual Purpose

to register you at our Website, to enter into, perform agreement, Partnership Agreement, and deliver Services properly (which may include disclosure to relevant third parties as defined by us); to process and deliver Services and any Website features, additional benefits from partnership, to you, including to execute, manage and process any trading and non-trading instructions or orders you make; to manage, process, collect and transfer payments, trades, transfers, fees and charges, and to collect and recover payments owed to us;

Analytical Purpose

to collect general and particular statistics of the Website use, activities of clients, for sending communications, notices, updates, surveys; for client service support and ancillary purposes; to collect statistics regarding use of our Website concerning visits and activities of clients, potential clients on our Website, including analytics services such as Google Analytics, etc. (this analysis helps us run our Website more efficiently and improve and personalize client's online experience), to keep our records updated and to study how clients use our Services;

Marketing and Advertising Purpose

to send you welcome email following registration procedures; to send you occasionally our Services updates, partnership terms and conditions; to contact you for surveys purposes (you do not have to respond to such surveys); for other marketing purposes; to advertise our Services, partnership to you and understand the effectiveness of the advertising we serve to you. We could use your Personal Data and decide which Services and offers may be relevant for you. You will receive marketing communications from us if you have requested information from us and consented to receive marketing communications, or if you have purchased from us and you have not opted out of receiving such communications.

Compliance Purpose

to maintain accuracy of our records; to verify your Personal Data for the purpose of managing our client relationships and observing the Know Your Client (“KYC”) rules; to comply with legal and regulatory obligations with respect to AML/CTF, prevention of criminal activity and lawfully protect our legal interests, make relevant risk assessments and management; to use the services of financial institutions, crime and fraud prevention companies, risk measuring companies; background checks, detect, investigate, report and prevent financial crime in broad sense, obey laws and regulations which apply to us and resolving them;

Communication Purpose

to contact a client for administrative purposes such as client support service, address technical or legal issues related to the Services provided, partnership, or share updates and notifications about the Services, partnership.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data. If you need details about specific grounds for Personal Data processing by us, please contact us.

We will only use your Personal Data for the purposes for which it was collected, unless we reasonably believe that we need to use it for another reason, which is compatible with the original purpose. If you need an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Personal Data for an unconnected reason, we will tell you and explain the legal basis for doing so.

We may also need to process your Personal Data in connection with or during the negotiation of any merger, financing, acquisition, business transfer, assignment, bankruptcy, dissolution, transaction, or procedure involving all or a portion of our shares, company, or assets. This will be based on our legitimate interests in carrying out the transaction or meeting our legal responsibilities.

Legal Basis for Personal Data Processing

Processing is necessary for the entry into or performance of an agreement between the client and us, partner and us, for performance of the agreement to which our client or partner is a party. We are processing Personal Data for contractual and communication purposes, for entering into or for performing an agreement entered into between us and the client, us and a partner;

Processing is necessary for compliance with a legal obligation to which we are subject, for compliance with a legal obligation to which we are subject, including, but not limited to, AML and CFT requirements;

Processing is necessary for the purposes of the legitimate interests pursued by us. We are processing Personal Data for purposes set forth above under legitimate interest. As part of this, we must maintain and develop our Website, technical systems and IT-infrastructure, technical and organizational solutions that may also use your Personal Data, in order to provide you with adequate Services. We also process your Personal Data for protection of your or another person vital interests;

A consent to the processing of Personal Data. We are processing Personal Data for marketing purpose under a client’s consent, meaning freely given, specific, informed and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify agreement to the processing of Personal Data relating to you;

another basis prescribed by the law.

Transfer of Personal Data to Third Parties

We may transfer your Personal Data to the following third parties:

Regulatory authorities to whom we are obligated to disclose your Personal Data under the law, AML and CFT requirements; agencies that deal with law enforcement; entities in cases of fraud or collusion prevention, identity verification, payment processing, credit reference; banks/financial institutions; courts;

Our related entities, personnel, officers, agents, contractors, designated representatives, other companies that provide services to us, other third parties to satisfy the purposes for which the information was collected or for another purpose, if that other purpose is closely related to the primary purpose of collection and a natural person would reasonably expect us to disclose the information for that secondary purpose;

Third parties who help us analyze the information we collect so that we can administer, support, improve or develop our business and Services we provide;

Identification and verification service providers engaged by us for your verification, performance of AML and CFT requirements, as well as other software service providers who assist us to provide Services;

Our professional advisers such as consultants, bankers, professional indemnity insurers, brokers and auditors so that we can meet our regulatory obligations, and administer, support, improve or develop our business;

Server hosts, which store our data, communication service providers, which help us stay in touch with you;

Third parties, including those in the fintech, brokerage industry, marketing and advertising sectors, to use your information in order to let you know about services which may be of interest to you in accordance with the Applicable Legislation;

Banking, financial service providers;

Debt recovery agencies who assist us with the recovery of debts owed to us;

To facilitate the sale of all or a substantial part of our assets or business or to companies with which we propose to merge or who propose to acquire us and their advisers; and

Other third parties which services, facilities we use, in order to provide our Services and deal with certain processes necessary for the operation of the Website, perform internal procedures and law requirements.

We have taken steps to guarantee that third parties which process your Personal Data have appropriate technological and organizational safeguards in place to secure this Personal Data, and we will also ensure that they are compliant with the Applicable Legislation. We have taken precautions to guarantee that third parties contracted by us preserve the confidentiality and security of Personal Data, and that Personal Data is handled exclusively for the purposes set forth in this Privacy Policy.

Personal Data shall not be processed (or cause to be processed) in a country that has not been designated by the European Commission as providing an adequate level of data protection unless it has put in place such measures as are necessary to ensure such transfer is in compliance with personal data protection laws, except where otherwise required by applicable law. However, when collected Personal Data is transferred outside of the EEA, we must guarantee that the appropriate safeguards, such as standard contractual clauses and data processing agreements, are in place.

On our Website we include or may include references or links to third-party websites. External links can be clickable text, banners, or picture connections to other websites, with no restrictions. We have no control over outbound websites and are not responsible for their content, terms of service, or policies. This Privacy Policy applies only to this Website and does not cover your use of other websites, including those of our partners and service providers, social media, and so on. We recommend that you review the privacy policies of other websites before using them.

Security Measures

Data security is extremely important to us, and we organize and implement all necessary and relevant procedures and technology to safeguard and secure your Personal Data collected by us. Security measures are implemented to protect Personal Data from involuntary or unauthorized processing, disclosure, or destruction.

Personal Data is protected by us by security safeguards appropriate to the sensitivity of the information.

Our security safeguards protect Personal Data against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. The Company protects Personal Data regardless of the format in which it is held.

Depending on the nature of the risks presented by the proposed processing of your Personal Data, we will have in place the following appropriate security measures:

organizational measures (including but not limited to personnel training, policy development, security clearances and limiting access on a “need-to-know” basis);

technical security measures (including but not limited to physical protection of data, physical measures, encryption, passwords); and

securing ongoing availability, integrity, and accessibility (including but not limited to ensuring appropriate back-ups of Personal Data are held).

We ensure that the above measures provide a level of security appropriate to the special risks that exist in the processing of the Personal Data and the nature of the Personal Data being processed.

Unless we are required or permitted by law to do so, and subject to our relevant third-party business relationships (our partners, service providers, contractors, agents, financial institutions, social media etc.), we will not disclose your Personal Data to any irrelevant third parties for security purposes.

We also restrict access to Personal Data to just those personnel, contractors, advisors, and auditors who need it to perform their job or service tasks. Personal Data is only accessible to our personnel and contractors that require it for their work. We conduct periodic evaluations to verify that appropriate information processing rules and procedures are understood and followed. All of our physical, electronic, and procedural precautions are intended to follow applicable laws and regulations.

To utilize all of the features and functions of our Website, you may be asked to submit certain Personal Data, including your password(s). You are responsible for keeping your password(s) confidential and secure.

While we strive to protect your Personal Data, please keep in mind that the transfer of any information over the Internet is not completely secure and is done at your own risk and discretion. We cannot, therefore, guarantee the security of your Personal Data transmission to our Website when it is outside our reasonable control.

While there is an inherent risk in sharing data over the Internet, we have implemented suitable security measures to protect your Personal Data from being mistakenly lost, used, damaged, or accessed in an unauthorized or unlawful manner, altered, or disclosed.

How Long Do We Store Personal Data

We store Personal Data within the term of its processing by us, third parties engaged by us for Services providing, and additionally 5 years, or 7 years in some cases (unless a longer term is prescribed by the Applicable Legislation) after termination of a business relationship with the client, partner, other cases set forth in the law, unless longer term is required by the applicable law.

Personal Data Subject Rights

We need to make you aware of your rights. The rights you have depend on the reason we are processing your Personal Data.

Right to Access – right to ask us to provide a copy of Personal Data which we process, access to your Personal Data, which enables you to obtain confirmation of whether we are processing your Personal Data. You have the right to request the following additional information concerning your Personal Data:

the purposes of the processing;

the categories of Personal Data concerned;

the recipient(s) or category(ies) of recipient to whom/which Personal Data have been or will be disclosed;

the source from which the Personal Data is being collected;

the recipients of classes of recipients to whom they are or may be disclosed;

the criteria determining the period for which Personal Data will be stored etc.

Unless otherwise set forth by the law, within 30 days upon your request, we provide you with the copy of the Personal Data which we process.

Right to Rectification – you have the right to ask us to rectify Personal Data in case the data is incorrect, misleading, excessive or incomplete, or not relevant to the purpose for which the Personal Data is held. The Company takes care that the Personal Data that is used on an ongoing basis, including information that is disclosed to third parties, generally be accurate and up-to-date.

Right to Erasure (sometimes called Right-to-be-forgotten) - you have the right to ask us to erase Personal Data, unless we are obliged to continue processing your Personal Data under law or under an agreement between a client and us, partner and us, or in case we have other lawful grounds for the continued processing of Personal Data.

You may amend or remove any portion of your Personal Data at any time by using the Website interface, or contacting or emailing us. Such amendment or removal of certain Personal Data may lead to limiting or cessation of your access to Services.

Your Personal Data will not be erased immediately; it will be stored at our facility to comply with statutory obligations, AML and CFT requirements. As required by the AML and CFT requirements, we must store any collected information within a fixed term from relationship termination. This period may be further extended in certain cases if so provided by and in accordance with the applicable legislation. Biometrics is processed and stored so long as the other Personal Data as set forth in this Privacy Policy. Your Personal Data will be removed from our records after this period has passed.

Right to Restriction – you have the right to ask us to restrict the processing of the Personal Data in case the data is incorrect or incomplete or in case Personal Data is processed unlawfully.

Upon amendment or removal of your Personal Data, it is archived and safekept separately from processed Personal Data. Such restricted Personal Data is processed purely for storing purposes and cannot be accessed automatically or by unauthorized personnel. Restricted data may only be used or restored only in select ways prescribed by law or legal proceeding. Upon expiry of storage term, restricted Personal Data is deleted.

Your Personal Data is stored for as long as their storage is required for appropriate purposes for the processing of Personal Data, as well as in accordance with the applicable laws (including but not limited to AML/CFT laws). Personal Data may be stored in an electronic form and/or in paper format, provided always that your Personal Data will be stored securely and protected against unauthorized or unlawful processing and against loss or destruction, using appropriate technical and organizational measures. When assessing the length of the storage of Personal Data, we take into account existing regulatory requirements, aspects of contractual performance, your instructions, and our legitimate interests. If your Personal Data is no longer needed for the purposes specified, we will delete them or destroy.

Information Availability – you have the right to receive Personal Data concerning you provided to us, in a structured, commonly used and machine-readable format. We are obliged and have provided all the information which you have right to receive.

Right to Data Portability – you have the right to ask us to provide you or, in case it is technically feasible, a third party, your Personal Data, which you have provided to us and which is processed in accordance with your consent or an agreement between you and us. Note that this right only applies to the automated information which you initially provided consent for us to use or where we used the information to perform an agreement with you.

Right to Object – you have the right to object to processing your Personal Data in case there is a reason to believe that we have no lawful grounds for processing the Personal Data and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your Personal Data which override your rights and freedoms.

Right to Withdraw Consent for Data Processing – you have the right to withdraw the consent granted for the processing of Personal Data at any time. Withdrawal does not affect the lawfulness of the processing conducted before the withdrawal. If you withdraw your consent, we may not be able to provide certain Services to you, but we will advise you if this is the case at the time you withdraw your consent.

Right to File a Complaint – you have the right to file complaints regarding your Personal Data. In addition, you have a right to lodge a complaint with the respective supervisory body.

Personal Data Use in Communication and Marketing

We may contact you via phone, email, SMS, or push notification to advise you about current and new Services, partnership conditions that may be of interest to you.

We shall guarantee that any email we send as marketing conforms with the Applicable Legislation, applicable regulations, and includes an 'unsubscribe' button so that you may opt out of any future marketing communications. You can deny marketing messages delivered via push notifications by declining the applicable permission in your phone or tablet settings, but this will prevent you from receiving further messages from us via push notification. You may also opt out of receiving marketing communications from us by using the contact information provided below.

You can also contact us and request that your information be removed from our marketing list. We will make every effort to remove your information from our marketing list within a reasonable time frame.

Our marketing list may be managed by software and servers located overseas, and your Personal Data may be transported overseas as part of our marketing efforts.

We will also send communications that are required or necessary to send to users of our Website, that contain information about important changes or developments to or the operation of the Website, or as well as other communications you request from us. You may not opt out of receiving these communications but you may be able to adjust the media and format through which you receive these notices.

Where we receive your request to stop the marketing, we must, where the Personal Data are kept only for the purpose of direct marketing, as soon as reasonably practicable and in any event not more than 30 days after the request has been received, erase the Personal Data, or must not process the Personal Data for direct marketing after the expiry of 30 days.

Cookies

Our Website uses Cookies (“Cookies”), small text files saved to your computer or device in order to customize and improve your experience while visiting and using our Website, according to our Cookies Policy. We establish constant Cookies for statistics conducting; also, it gives the chance to us to trace and designate our Website and interests of our users and to improve experience of granting of our Services on the Website. Our Website uses a Cookies choice reservation allowing you to accept/enable or refuse/disable the use and saving of our Cookies on your computer or another usable device.

You can read more about Cookies by visiting our Cookies Policy.

Complaints and Requests

If you have any queries in relation to this Privacy Policy, you wish to access or correct the Personal Data we hold about you, or make a complaint, please contact us at:

Email: Support@fx24.market (our Data Protection Officer being authorized officer)

We aim to resolve all complaints as soon as possible. Where we cannot resolve a complaint within that period, we will notify you of the reason for the delay as well as advising the time by which we expect to resolve the complaint.

In order to disclose information to you in response to a request for access we may require you to provide us with certain information to verify your identity. The Applicable Legislation may prescribe exceptions which may affect your right to access your Personal Data.

If you believe that there has been a breach of the Applicable Legislation, we invite you to contact us as soon as possible.

If we become aware of a security breach, we may seek to notify you electronically so that you can take appropriate preventive measures. If a security breach occurs, we may make a notice on the Website.

When Personal Data breach is anticipated to result in a high risk to clients, your rights and freedoms, we will inform you.

If you are not satisfied with our handling of a complaint or the outcome of a complaint you have the right to lodge a complaint with an appropriate authority.

Should we lawfully receive your Personal Data from a third party, you will have the same rights regarding information in question as related to information you provided to us directly or we have collected during cooperation with you.

Changes to Privacy Policy

Our Privacy Policy is reviewed and updated on a regular basis to ensure that any new obligations and technologies, as well as any changes to our business operations and practices, are taken into account, as well as that it remains abreast of the changing regulatory environment. Any Personal Data we store will be subject to our most recent Privacy Policy.

If we decide to update our Privacy Policy, we will post those changes here and other places we deem necessary.

Anti-Money Laundering (AML) policy

The Anti-Money Laundering ("AML"), counter-terrorism financing ("CFT") and know your client ("KYC") Policy (the "Policy") is developed and implemented by the following companies of the Bigray Finance Group:

Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan.

Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines.

The companies provide financial services and brokerage access to global financial markets and trading technologies. FX24 Market (www.fx24.market) is operated by Bigray Finance Group. Each of the above companies is hereinafter referred to as the "Company" or "we" or "our" or "us".

Each Company is working hard to create a culture that helps to detect and report any incidences of money laundering and/or terrorist financing. Each Company is committed to being in compliance with all applicable laws and regulations regarding anti-money laundering and terrorist financing in the jurisdictions where it is registered.

KYC and Due Diligence Procedures

The Company identifies and verifies the identity of all clients, regardless of whether they are engaged in an ongoing business relationship or a one-time transaction, and whether they are a natural person, legal entity or legal arrangement. Within the verification process, reliable and proper documents, data or information are used. Additionally, the Company checks that any representative acting on behalf of a client is properly authorized, and verifies the identity of such representative.

The Company identifies the beneficial owners and takes reasonable measures to verify their identity, using relevant information or data from reliable sources to ensure accuracy and confidence in the identification process. Please note that the Company may ask a client to provide copies of documents and to fill in forms and questionnaires as required, and the client is obliged to provide them all.

The Company conducts a thorough risk assessment of its client relationships to identify and evaluate potential risks. This assessment takes into account various factors, including the nature of the relationship, the services provided, the client's location, and the industry or sector in which the client operates. The Company applies a risk-based approach to its AML/CFT compliance processes, allowing for the application of stricter measures for higher-risk relationships and simpler measures for lower-risk ones.

The Company may implement simplified or enhanced due diligence. Simplified due diligence (SDD) is allowed where a risk assessment confirms a lower risk of money laundering or terrorist financing. Enhanced due diligence (EDD) is applied in case of a higher risk of money laundering or terrorist financing and, in particular, in case of clients coming from or based in a high-risk third country or engaged in high-risk business activity. The criteria of clients for EDD are defined by the internal AML/CFT policies and regulations of the Company and by applicable legislation.

The Company complies with domestic legislation and also implements stricter rules for AML/CFT procedures. The Company remains committed to maintaining proper AML/CFT procedures in order to ensure transparency, integrity and fairness, always prioritizing the best interest of the clients.

Clients must provide accurate and up-to-date information and documentation.

The Company reserves the right to request photo or video verification of the client, their representatives and beneficial owners.

If a client's identification information changes, or if their activities raise suspicion, the Company reserves the right to request updated documentation even if previous verification has been completed.

PEPs and Sanctions Screening

The Company identifies and verifies each client's identity, including determining whether the client is a Politically Exposed Person ("PEP"), a close associate of a PEP, or a PEP's family member. Relationships with PEPs, their close associates and family members are subject to enhanced due diligence and any approval requirements under applicable law and the Company's internal policies. Identification of PEP status is based on the client's truthful self-declaration before accessing the Company's services, as well as ongoing verification of this information. Clients are required to truthfully declare whether they hold such a position or otherwise qualify as a PEP, a close associate of a PEP, or a PEP's family member.

The Company is responsible for ensuring that it does not conduct business with individuals or entities subject to sanctions laws. To fulfill this responsibility, the Company implements screening procedures for all clients against applicable sanctions lists. This process includes verifying the names of individuals and entities against lists maintained by government agencies and international organizations that identify those subject to sanctions, embargoes or other trade or financial restrictions.

The Company also screens transactions to ensure they do not involve sanctioned individuals or entities.

Furthermore, the Company investigates potential violations of sanctions laws and reports them to the appropriate authorities where required by applicable laws and regulations.

Ongoing Monitoring

The Company also collects information on the purpose and intended nature of any business relationship, and implements ongoing due diligence and monitoring throughout the relationship, including:

Scrutinizing transactions conducted during the business relationship to ensure they align with the Company's understanding of the clients, their business activities and risk profile, including, when necessary, verification of the client's source of funds; and

Maintaining up-to-date records, ensuring that all documents, data or information collected during the client due diligence process remain updated and relevant. This involves reviewing existing records at suitable intervals, with particular focus on cases where client due diligence measures were previously conducted, especially for higher-risk client categories.

The Company acknowledges the critical role of ongoing monitoring in mitigating risks related to money laundering and terrorist financing. To ensure that clients do not present high risks, the Company engages in ongoing monitoring of their activities, which includes:

Identifying suspicious activity through regular transaction monitoring;

Timely updating and reviewing client information for any changes;

Conducting EDD when necessary to assess potential risks.

Ongoing transaction monitoring of client relationships involves:

Reviewing transactions within the business relationship to confirm they align with the Company's understanding of the client, the nature and scope of their business, and the associated money laundering and terrorist financing risks;

Verifying the source of funds, source of wealth and assets under the client's control, when circumstances justify such investigation;

Ensuring that all documents, data or information related to the business relationship are current, accurate and duly recorded.

Money Laundering and Terrorist Financing

The proper AML/CFT measures and processes are designed and implemented by each Company. Accordingly, each Company:

Identifies and verifies each client, designated representatives and beneficial owners;

Maintains record keeping procedures in accordance with applicable laws and regulations;

Applies appropriate internal controls and communication, and ongoing monitoring of clients and their transactions;

Has put in place a robust governance framework for managing risks and AML/CFT compliance, including proper internal AML/CFT and KYC policies and procedures;

Appoints a person responsible for AML/CFT compliance in accordance with applicable laws and regulations;

Provides appropriate AML/CFT and KYC training to relevant employees in accordance with applicable laws, regulations and internal procedures;

Has implemented other processes and measures as required by the applicable AML/CFT regulations and laws.

Confidentiality

The personal data we collect is processed in accordance with the Privacy Policy. Please note that the identification process is conducted to comply with AML/CFT requirements, not because we suspect the Client of any illegal activities.

The Client's cooperation and understanding of these procedures, as well as of the Company's enquiries for documents and information, are essential for effectively combating money laundering and terrorist financing.

Each Company is obliged to comply with AML/CFT and KYC policies and procedures.

All identification documents and service records will be retained for the minimum period of time required by law, but not less than 7 (seven) years from the termination of the relationship.

This Policy is developed to protect both each Company and the clients. If a client has any questions about the Policy, please contact: Support@fx24.market.

FX24 MARKET

FX24 Market (www.fx24.market) is operated by Bigray Finance Group.

Under the terms of a public offer (hereinafter referred to as the “Agreement”), Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan (hereinafter referred to as the “Company”), on the one hand, and the natural person filling out the registration form to open trading account with the Company (hereinafter referred to as the Client) on the other hand, collectively referred to as Parties, have concluded this Agreement:

General Provisions

This Client Agreement and its Addendum thereto as well as any information set forth on the official website of the Company, determine conditions of rendering by the Company of services to the Client regarding trade operations in the international exchange market (FOREX) and contracts for difference (CFDs), including all accompanying services and non-trading operations as well as rights and obligations of the Parties arising in connection to the procedure of rendering and execution of such services.

Services of the Company hereunder are as follows:

opening and maintaining Personal Area and trading account(s) of the Client;

providing the Client with access to trading platform allowing to obtain information and quotes from the Company, and to perform trade operations;

executing trading and non-trading orders of the Client. Trading and non-trading orders execution leads to funds amount change on Client’s account;

providing information and consulting services (training sessions and training materials, analytical articles and research, investment and financial advisory services, technical support, etc.). Service shall be considered rendered, if Personal Area of the Client has been registered or any trade or non-trading operation has been processed, including funds crediting to the Client’s account.

To receive services of the Company the Client is to complete Personal Area registration procedure on the Company’s official web-site: fill in registration form and accept this Agreement. Acceptance of the present Agreement by the Client shall mean that the Client have thoroughly read it, fully understood and agreed with all terms and conditions thereof.

The Client agrees that the Company has the right to unilaterally amend, add, rename or leave without changes any services rendered under the present Agreement with the notification of the Client within the period and under the conditions provided herein. Any amendments, additions, renaming of the services shall take effect immediately after notification of the Client in accordance with the procedure set forth in Section 3 herein.

The Client confirms that the present Agreement applies to the services that may be changed, added or renamed in future in addition to those services that are rendered to the Client at the moment of registration and opening of trading account.

All financial instruments, transactions to which are performed by the Client in accordance with the terms of the present Agreement, are for settlement. Physical transfer of currency or underlying assets (assets in the basis of the contract) does not take place during contract execution.

With respect to the Client's trading operations, the Company executes orders, as well as performs transactions contained herein, without providing trust management and without giving recommendations. Information or research materials published on the official website of the Company, or services provided to the Client in any other way, including through the trade copier services, as well as the private opinion or advice of any third party, do not constitute recommendations for any possible trade solutions. The Client is fully liable for all trading operations on his trading account and for his investment decisions.

Procedure of Opening of Trading Account

It is strictly prohibited to open and use more than one trading account with the Company per the same IP address. Each Client is permitted to maintain only one trading account per unique IP address. It is also prohibited to use the same IP address by different Clients. This restriction pertains to the continuous or repeated, one-time use of the same IP address, where even brief terms of using the same IP address are considered a violation.

The Company monitors and tracks IP addresses associated with each Client, different Clients, to ensure the compliance with the restriction mentioned above.

Any detection of multiple trading accounts use under the same IP address will be considered a breach of this Agreement and could result in the following actions that could be taken by the Company, at its sole discretion:

Temporary suspension of trading activity on all trading accounts and asking for the clarification,

Closure of all the trading accounts, remaining only one,

Closure of all the trading accounts,

Legal measures, prescribed by the applicable law, as well as where necessary, to recover any losses incurred by the Company due to such violations.

In order to open trading account in the Company the Client shall take registration procedure on the official website of the Company – fill out registration form for opening of trading account and accept this Agreement.

When undergoing registration procedure, the Client may select one of several available types of trading accounts offered by the Company. Specific conditions and peculiarities of service rendering for each type of trading accounts offered are available on the official website of the Company and are the integral part of the present Agreement.

A person who has filled out registration form for opening of trading account shall be deemed individual whose data is specified in such registration form. The Company does not assume any responsibilities for invalidity and/or unauthenticity of the information provided by the Client during opening of the trading account. The Client assumes responsibility for authenticity and validity of the data provided to the Company, as well as for any potential consequences resulting from its invalidity and/or unauthenticity.

After filling out registration form, confirmation of registration data of the Client and accepting of the present Agreement a trading account will be opened for the Client, and corresponding codes (login and password) are generated and presented to the Client that provide the Client with access to the personal account and Client’s terminal. Access codes (login and password) are used for Client identification during performance of transactions and management of trading account and funds on it. Login is provided once and cannot be changed in future. Password can be changed at any time at the request of either Party. Changing of the password by the Client him/herself can be performed at any time and does not require notification of the Company. When password is changed on the initiative of the Company corresponding notice is sent to the Client’s email address, set forth by the Client as a contact email.

The Client can open and manage account in USD or EUR at the Client’s discretion. Account can also be opened in other currencies. The Client can find out the list of available currencies on the official website of the Company or by contacting Client support service.

The Client gets automatically generated Phone Password (code word) after trading account registration. This password is used for identification of the Client, when the Client orders trading operations execution via phone or requests information about trading account balance via phone.

To confirm request on operation of fund withdrawal from the Client's account an SMS message with dynamic password will be generated and sent to the Client's mobile phone that was previously indicated by the Client in the registration form. All requests to withdraw funds from the Client's account, which are not confirmed by a dynamic password, will be automatically rejected.

The Client assumes complete responsibility for confidentiality of the credentials of his/her trading account, as well as for any trading and non-trading transactions on the account performed by a person duly authorized within trading platform, on official website or server of the Company using credentials of the Client’s trading account. All messages transferred to the Company by a person duly authorized within trading platform, on official website or server of the Company using credentials of the Client’s trading account shall be deemed issued directly by the Client.

In case of loss of password by the Client the Company has the right to change existing password at the Client’s request. List of the documents needed for Client’s identification is determined by the Company individually.

The customer hereby certifies that they are neither a resident nor a citizen of the United States of America, Canada, or Türkiye. The customer acknowledges that if this certification is found to be false, all legal responsibility will be borne by them.

Information Exchange

Labor Hours of the Company: around the clock from 00:00 Monday to 24:00 Friday EET (Eastern European Time: GMT+2 winter time, GMT+3 summer time).

Labor off Hours of the Company: from 00:00 Saturday to 24:00 Sunday EET (Eastern European Time: GMT+2 winter time, GMT+3 summer time). In addition, the Company's non-working time include the days of international holidays, entailing the closure of financial markets and stopping the trade of financial instruments, provided in the trading platform. Also, in the event of changes made by liquidity providers, the Company has the right to make appropriate adjustments to the schedule of trading instruments.

The Company can use following media for communication with the Client:

email;

internal mail of trading platform;

facsimile communication;

phone;

mail;

announcements on the official website of the Company.

The Company shall use for communication with the Client only those details provided by the Client when opening trading account or changed by the Client later in accordance with the established procedure. Correspondence and information sent by the Company to the particulars set forth by the Client shall be deemed duly sent and the Client does not have the right to refer to invalidity or change of such particulars if the Company has not been notified by the Client beforehand and contact information has been changed inappropriately.

Any correspondence and information (documents, announcements, notifications, confirmations, requests, reports, messages, etc.) shall be deemed received by the Client:

immediately after its sending to the Client’s e-mail;

immediately after its sending via internal mail of trading platform;

immediately after its sending via fax;

upon the ending of the phone call;

after 7 calendar days from the date of mailing;

one hour after publication of an announcement on the official website of the Company;

one hour after publication of announcement in Personal Area.

Correspondence and information sent by the Company to the particulars specified by the Client, namely to Client’s e-mail; specified fax; mail address; via internal mail of trading platform; or publication of the information on the official website of the Company shall be sufficient written notification.

The Client agrees that the Company has the right to delete messages that are not received by the Client via internal mail of client terminal after three calendar days from the date of sending of such messages.

The Client agrees that the Company has the right to keep record of oral and phone negotiations with the Client. Such records shall be Company’s property and can be published as evidence of requests and instructions issued by the Client, and other facts of interaction between the Company and the Client, furthermore, records are used for improvement of Client experience.

Rights and Liabilities of Parties

Client has a right:

Contact Company or an authorized provider of services of the third party and receive from them quotations and the information with the purpose of making trading transactions in financial markets.

Conduct trading transactions in financial markets with the help of the trading platforms (software) provided by Company.

Request and obtain from Company any information related to current status of his/her account on the first demand provided that there are technical facilities for communication between Company and Client.

At any time to dispose with free money funds on his/her account (with the deduction of credit funds), upon that, this amount shall not exceed balance.

Send Company his/her instructions (requests and orders) on trading transactions in financial markets solely with the help of client terminal or over the phone.

Client guarantees that:

He/she has a full legal capacity.

He/she has attained majority.

He/she has essential authorities to conduct current Agreement, send requests and orders as well as to fulfill their liabilities under the present Agreement.

Conclusion of the present Agreement by Client and making (non) trading transactions including other actions under the present Agreement shall not violate any law, regulation and rules applied to Client or under the jurisdiction of Client's residency. Breach of the present term of the Agreement by Client does not imply any responsibility of Company as well as for the actions arising hereof.

Entire information provided by Client under the present Agreement is veracious, accurate and full in all aspects.

He/she fully undertakes liabilities and responsibility for all possible consequences which may result from his/her actions under the present Agreement.

Client shall be a sole authorized user of Company's services under a trading account, shall be fully responsible for confidentiality and safety of access details.

Client will not use two or more affiliated accounts in the Company registered for other people.

He won't use two or more trading accounts in the Company to open opposite directed trades on the same trading instruments.

Client confirms non-criminal origin, lawful possession and right for the funds debited to trading account in Company.

Trading systems used by the Clients do not aim at using possible software vulnerabilities.

Client’s actions are not aimed at gaining unjustified profit by inflicting loss to the Company, including by using found vulnerabilities, errors and problems of trading platform or Company resources.

Client will not use trading strategies that are not economically viable without usage of Company’s promotions and services including Company’s partner program.

He won't use trading strategies, which can lead to the risk of funds losses, exceeding trading account balance.

Client shall:

comply with the terms and fulfill liabilities provided by the present Agreement, Appendixes hereto and in information published on the official website of the Company and specified in this Agreement and Appendixes hereto.

pay for Company’s services totally and timely.

provide the Company with actual identification information and data, and immediately inform the Company on any changes thereof. The Client shall be responsible for any consequences regarding failure to notify the Company about changes of identification information and data.

avoid disclosure of credentials and other information used for Client’s identification for performance of trading transactions and management of trading account and its funds to any third parties.

in the event there is a negative balance on his trading account, Client is entitled to depositing his own funds to bring account to zero within 10 (ten) calendar days on Company's requirement.

immediately inform the Company about vulnerabilities, errors and problems in trading platform or on Company’s resources.

Company has the right to:

request a proper fulfillment of the terms hereunder by Client.

request from Client provision of data and information required and sufficient for appropriate identification of the Client when opening trading account and performing trading and non-trading transactions by the Client.

in case of improper execution by Client of his/her obligations hereunder terminate this Agreement unilaterally and deny access of the Client to the services, provided in accordance with the present Agreement.

in order to prevent fraud, money laundering and other conflict situations Company has the right to demand Client’s identification at any time. Client’s identification shall be performed in accordance with the procedure set forth in Section 6 herein.

Disable accounts of the Client if he/she connects to the trading server using software of third parties not listed on the Company's website.

Suspend the service or reject providing the service to the Client without giving reason therefor.

Continuously monitor all Clients’ transactions related to trading activity for the patterns of market abuse, market manipulation, use of insider information, fraud, criminal activities, or other illegal conduct, as well as monitor that multiple trading accounts do not the same IP address. The Company reserves the right to not process transactions that, in its reasonable discretion, may result in a violation of anti-money laundering regulations, terrorism financing laws, fair market competition rules, or if proper patterns are revealed as set forth above.

Company shall:

Provide Client with capability to perform trading and non-trading transactions in exchange markets under the terms and in accordance with procedures provided herein.

Provide services in accordance with the terms of the present Agreement in quality manner.

Timely and properly fulfill its obligations hereunder.

Take all necessary measures to maintain confidentiality of the information retrieved from the Client.

Non-trading operations

In order to provide the possibility to perform trading transaction the Client shall on his own fund his trading account through the transfer of his own money to the Company’s accounts to the bank details, specified in the personal account. The account can also be credited using all other methods set forth on the official website of the Company and available to the Client from his/her personal account.

The Client acknowledges and agrees that the Company will not pay the Client any interest for money deposited on his/her trading account, unless otherwise provided by additional marketing activities and services as presented in the website of the Company.

Withdrawal of available funds from the trading account (excluding credit funds and not exceeding the account balance) can be done by the Client at any moment at his/her discretion, except in the cases specified in this Agreement and its appendices. Requests for withdrawals of available funds from trading accounts are processed on business days and may take between 5 to 72 hours, provided the following conditions are met:

The Client has submitted all required KYC items correctly.

The trading account has not engaged in any illegal or unauthorized trading activity.

The KYC department has revalidated the Client's identity. This may require the Client to provide additional documentation as required by the AML procedures and processes.

Account funding as well as withdrawal of funds from the account can be made in USD, EUR and other currencies, list of which the Client can get in the Client Area and by contacting Customer Support Service.

When funding trading account with currency other than the currency of trading account, the credited money is converted into the currency at the internal exchange rate of the Company. Internal exchange rates of the Company are set at the discretion of the Company depending on market situation, market volatility and other external and internal factors, any references to exchange rates in other sources are unauthorized. Up-to-date internal exchange rates of the Company are published in the Client Area.

Terms and procedure of funds transfer.

When making operation of funding account in the Company the sender's data have to completely match with the Client's data mentioned in the Client Area. In case of revealing the fact of funds transfer from third parties, the Company has the right, but is not obliged to:

refuse to credit funds;

block fully or partially the Client’s access to the services of the Company;

cancel transactions made on the Client's accounts;

forcibly return to the sender's details the balance from the Client’s account, but not more than the amount of the net receipt of funds (the sum of all Client's deposits minus the sum of all the Client's withdrawals);

withhold all costs for the transfers' refund from third parties.

Funds from the trading account should be withdrawn in the same way and in the same currency to the bank account or electronic payment system with which the deposit was made in a proportional amount. When withdrawing funds, the beneficiary's data should exactly agree with the Client's data in the Client area and completely match with the Client’s identity documents.

Depending on the deposit methods used by the Client, the Company has the right to:

determine at its own discretion by what method and in what currency the Client can withdraw funds;

reject a withdrawal request indicating in the comment by which payment system and in what currency the Client can create a request to withdraw funds from the trading account;

Request documents for verification of a withdrawal method proposed by the Company to the Client and (or) to fund a Client’s trading account by using the mentioned method.

Crediting of funds to the trading account of the Client shall be performed by the Company within one working day from the date of receipt of the money on Company’s accounts or from the date of receipt of order for money transfer between the accounts within the Company.

The Client can perform funds transfer from his/her trading account to another trading account that belongs to him/her within the Company. Company reserves the right to prohibit internal transfers between Client's accounts at its sole discretion.

In case if trading accounts, between which funds are transferred, are handled in different currencies, then currency conversion during the transfer is performed at the internal exchange rates of the Company; information on the current state of such exchange rates is available on the official website of the Company and in the Customer Support Service.

Withdrawal of funds from the trading account that has open positions can be only performed within the limits of free margin on the account (excluding credit funds and not more than the account balance at the moment of order). If the amount of money withdrawn by the client (including fees, charges and other expenses) exceeds the amount of free margin of the trading account, then the Company reserves the right to decline such an order.

If Client has open positions involving the instruments on which trading sessions are closed by the moment of handling of the Instruction on withdrawal of money funds, the Company has the right to fully or partly reject such a withdrawal until required trading sessions are opened.

All withdrawal requests may be confirmed by dynamic password sent in SMS message to the phone number of the Client given in the Client Area. For safety reasons the Company manager has the right to contact the Client by given telephone number for verbal confirmation of withdrawal request.

All requests for funds withdrawals from the trading account of the Client shall be performed by the Company within the time, specified in the Regulations for non-trading operations.

All charges and fees connected to the transfer of money and calculations performed by the Parties are paid at the expense of the Client.

The Client agrees that in case of any failures of the software there may be delays of money crediting to the Client’s trading account. The Company can perform manual crediting of money to Client’s trading account in case of discovering of any failure of software that resulted in delays of automatic money crediting provided that the Client informed helpdesk stuff of the Company about such delay.

The Client transfers money to the trading account in order to deposit it or to maintain open position at his/her own discretion. The Company does not send any requests to the Client for maintenance of required margin level.

The Company reserves the right to set limits for minimum and maximum amounts of crediting and withdrawal operations for a period (per once, per day, per month, etc.) for each crediting/withdrawal method. These restrictions shall be published in the Personal area.

In any cases when the Company has the right to get commission or other fees from the Client for the provided services in accordance with the terms of the present Agreement, as well as the cases when the Client shall indemnify any expenses incurred by the Company, corresponding amount will be deducted by the Company from the trading account of the Client without further authorization.

The Company is not obliged to disclose or provide information to the Client about fees or other remuneration, and other expenses incurred by the Company from the trading or non-trading transaction of the Client.

The Company has the right at its discretion and without giving reasons to refuse connecting or to disable promotions and services, to not credit or to deduct from the Client’s account the payments in full under the Company’s promotions and services (bonuses, rewards, prizes, etc.). In particular, if it's revealed the Client has a trading strategy that is not economically reasonable without the promotions and services offered by the Company, including the Company's partner program.

The Company has the right to fully deduct from the Client's account the payments made under the Company’s promotions and services (bonuses, rewards, prizes, etc.) in case of funds withdrawal from the account by the Client, including funds transfer to another account.

The Company has the right to:

Block or permanently delete the Client's account, on which there are no operations initiated by the Client for more than 30 (thirty) calendar days in a row from the moment of opening the account (deposits, withdrawals, trading operations).

Fully deduct from the Client’s account the payments made under the Company’s promotions and services (bonuses, rewards, prizes, etc.) in case there are no operations initiated by the Client for more than 30 (thirty) calendar days in a row (deposits, withdrawals, trading operations).

Charge a monthly commission in the amount of 1 USD or the equivalent in the account currency for maintaining the Client's inactive account, on which there are no operations initiated by the Client for more than 90 (ninety) calendar days in a row (deposits, withdrawals, trading operations).

Block the Client’s account, on which there are no operations initiated by the Client for more than 270 (two hundred seventy) calendar days in a row (deposits, withdrawals, trading operations).

Permanently delete the Client's account, on which there is not enough funds to pay commissions for maintenance of an inactive account.

Proof of Identity of the Client and Policy of Money Laundering Prevention

The “laundering proceeds of crime” (money laundering) in the context of this Agreement shall mean the action aimed at conversion of money and other tangible assets acquired from illegitimate activities (terrorism, drug dealing, illegal arms trade, corruption, human trafficking and others) into the money or investments, origin of which seems legitimate.

In order to prevent laundering proceeds of crime (money laundering) the Company reserves the right to apply means of internal control and programs for its implementation, and render assistance for international organizations for terrorism financing management.

The Company documents and checks identification data of the Client, and keeps and traces detailed reports on all the transactions performed by the Client.

The Company keeps track of all and any operations of the Clients that may have signs of illegal activity aimed at laundering proceeds of crime, and all operations that were performed under unusual conditions.

The Company does not accept cash as a deposit and does not pay cash under any circumstances.

The Company may refuse processing of operation at any point in case it has sufficient grounds to believe that such operation is somehow related to illegal activities.

The Client acknowledges that the identification data and information specified by him/her during trading account opening can be used by the Company under the program of prevention of money laundering.

According to international legislation the Company is not obliged to inform the Client about the fact that the corresponding body is notified about the Client’s suspicious activities.

The Client agrees that in case the Company has the reason to think that the trading account of the Client is used for money laundering, or that the owner of the account hides and provides misleading identification information and data, as well as in case there is a reason to believe that the transactions on the trading account of the Client have been performed with violation of the present Agreement, the Company reserves the right to suspend all operations on the Client’s trading account in order to conduct all necessary checks (registration data check, identification of the Client, checking of history of non-trading operations and transferring of funds, etc.) until complete explanation of circumstances.

To comply with recommendations on anti-money laundering, during registration of a trading account by Client and any trading and non-trading transactions, Company has the right to require that submission by Client of two identity and registration proof documents. Moreover, the Company has the right to require Client to submit following documents:

Photo ID (photo of the Client holding identification document);

Photocopy of the front of the card used for account funding or that will be used for withdrawals;

Bank statement clearly indicating the holder of bank card used for account funding or that will be used for withdrawals;

Photo of the Client on the background of the opened account of electronic payment system;

Photocopy of any other identification document;

Photocopy of utility bill issued within the last 3 months;

Notarized copy of any document mentioned above, contact details of a public notary;

Other required documents. Above-mentioned documents are provided in the form of an electronic copy either a notarized copy required by at the discretion of Company.

It is preferable to provide documents of international sample in English. If documents are provided not in English, the Company has the right to request translation. The documents should be translated in English, printed and signed by a professional translator and provided to the Company with copies of original documents.

The Client should provide documents requested by the Company within fifteen working days of receipt of the relevant request, as well as meet the following requirements:

Photos must be of high quality, color, clear and focused;

The document text must be easily legible, there should be no shadows and highlights that can complicate the information perception;

The requested document on the image should be presented in full, including lamination corners or edges, as well as the back side (if it contains your data and not empty);

Graphic editors cannot be used to correct and process images;

Photo ID (your photo with an identity document you hold) clearly shows your face and it takes up at least 30% of the photo area;

Proof of address (utilities bill, bank statement, etc.) must be no more than three months old. Photos taken before the request or sent not from the Client's e-mail may be rejected by the Company.

The Company has the right to suspend non-trading operations on the Client’s account including withdrawal operations until the receipt of the documents requested for the purpose of Client identification.

In case of failure to submit the documents within the 15 calendar days from the moment of request, Company has the right to suspend all trading and non-trading transactions on the Client’s account, unilaterally close all open positions at the current market prices and freeze all the assets on the trading account of the Client.

In case of failure to provide documents within 30 calendar days from the moment of request, this Agreement is considered terminated and the Company has the right to close opened trades of the Client at current market price, block access to the Client Area, block funds, cancel operations and trades on the accounts of the Client and archive account irreversibly.

The Client is responsible for the authenticity of the submitted documents (its copies) and recognizes the right of the Company, in the event of doubt as to their authenticity, contact the low enforcement authorities of the country of the document issuer to verify the authenticity of the documents. Upon detection of forgery fact or editing of the identification image in graphical editor this Agreement is considered terminated, and the Company reserves the right to attract the Client to account in accordance with the laws of the country of issuer. When the Agreement is terminated in accordance with this paragraph, the Company has the right to close opened positions of the Client at current market price, block access to the Client Area, block funds, cancel operations and trades on the Client's accounts and archive the accounts irreversibly.

Enhanced AML, Source of Funds, and Large Transaction Review

The Company reserves the right, at its sole discretion and at any time, to conduct enhanced due diligence reviews in accordance with applicable Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Know Your Customer (KYC), Source of Funds (SOF), Source of Wealth (SOW), sanctions screening, fraud prevention, and other regulatory or compliance requirements.

Any single deposit, withdrawal, transfer, or any series of related transactions, including cumulative transaction activity equal to or exceeding USD 10,000 (or equivalent in any other currency) within any rolling thirty (30) calendar day period, may be subject to enhanced compliance review and verification procedures.

The Company may request, at any time, additional information and supporting documentation including, but not limited to, bank statements, proof of source of funds, proof of source of wealth, tax records, contracts, invoices, beneficial ownership information, banking confirmations, and any other documentation deemed necessary by the Company, its liquidity providers, correspondent banks, payment service providers, compliance partners, or regulatory authorities.

The Client agrees to provide all requested information and documentation within the timeframe specified by the Company.

Until the requested information and documentation have been received, reviewed, verified, and approved, the Company reserves the right to delay, suspend, reject, restrict, place on hold, reverse, or otherwise refuse any deposit, withdrawal, transfer, or account activity without prior notice.

The Client acknowledges and accepts that transaction processing times may be extended beyond standard processing periods due to compliance reviews, banking procedures, correspondent banking requirements, liquidity provider reviews, sanctions screening, fraud prevention measures, regulatory requests, or other investigations conducted by financial institutions or competent authorities.

The Company shall not be liable for any delay, restriction, suspension, rejection, cancellation, or other action affecting a transaction where such action results from compliance obligations, regulatory requirements, banking reviews, liquidity provider requirements, fraud prevention procedures, sanctions screening, or requests made by competent authorities.

Failure by the Client to provide the requested documentation or information may result in the suspension of withdrawals, restriction of account functionality, temporary freezing of funds, account suspension, account termination, or any other action deemed necessary by the Company in order to comply with its legal and regulatory obligations.

Confidentiality

All information submitted by the Client when opening the account and in the course of further interrelations with the Company, as well as information about credentials, provided to the Client for operation, is completely confidential, unless in this Agreement and its Annexes indicated otherwise, and each Party is responsible for confidentiality and use of such information.

In the event of the Client making a claim against the Company via publicly available resources, the Company reserves the right to disclose obtained information about the Client to fully and objectively review the situation.

Trading Abuse, Fair Trading and Compliance

The Client acknowledges, understands, and agrees that the Company provides its services exclusively on the basis of fair, lawful, and legitimate market participation.

The Client shall not engage in any trading activity that constitutes, or may reasonably be considered to constitute, Trading Abuse.

For the purposes of this Agreement, Trading Abuse includes, without limitation, any trading activity, strategy, conduct, transaction pattern, or practice intended to obtain an unfair, artificial, manipulative, abusive, unintended, or unauthorized trading advantage, including but not limited to:

Exploiting high-impact news events, abnormal market conditions, price gaps, execution delays, latency differences, quotation errors, temporary market dislocations, or similar market anomalies.

Grid Trading, abusive Hedging, Lock Positions, Mirrored Trading, Coordinated Trading, Copy Trading Abuse, or any similar trading structure intended to circumvent normal market risk, execution principles, pricing mechanisms, liquidity arrangements, or margin requirements.

Exploiting software vulnerabilities, technical errors, platform malfunctions, pricing inconsistencies, execution deficiencies, quote delays, latency, arbitrage opportunities arising from technical failures, or any unintended feature of the Company's trading environment.

Fraud, market manipulation, collusion, bonus abuse, rebate abuse, payment abuse, account sharing, multi-account abuse, device sharing, IP-related abuse, or any conduct intended to circumvent the Company's Risk Management, Compliance, Anti-Money Laundering (AML), or Fraud Prevention procedures.

Where the Company reasonably determines that the Client has engaged in Trading Abuse or otherwise breached this Agreement, the Company may, without prior notice and at its sole discretion, take one or more of the following actions:

Reject, suspend, delay, or cancel any withdrawal request.

Suspend, restrict, or permanently terminate any trading account.

Require additional Know Your Customer (KYC), Anti-Money Laundering (AML), Enhanced Due Diligence (EDD), Source of Funds (SOF), Source of Wealth (SOW), or any other verification required by the Company.

Void, cancel, reverse, deduct, confiscate, permanently remove, or otherwise adjust any trade, transaction, profit, gain, bonus, rebate, commission, promotional credit, account balance adjustment, or any other financial benefit resulting directly or indirectly from Trading Abuse.

Reject, suspend, or delay any payment, withdrawal, transfer, rebate, affiliate payment, or Introducing Broker (IB) commission.

Permanently terminate the business relationship with the Client.

Report the matter to any competent regulatory authority, governmental authority, Financial Intelligence Unit (FIU), law enforcement authority, court, or any other competent authority where required or permitted by applicable law.

The Client expressly acknowledges and agrees that any profit, gain, bonus, rebate, commission, credit, account balance increase, or other financial benefit derived directly or indirectly from Trading Abuse shall not be considered legally earned profit and shall not be eligible for withdrawal, payment, transfer, or any other financial benefit.

The Client further agrees that the Company shall have the right to recover, reclaim, offset, deduct, or demand repayment of any amount previously credited, transferred, paid, or withdrawn where such amount is subsequently determined by the Company to have resulted directly or indirectly from Trading Abuse.

The Client agrees that the Company may rely upon trading records, order history, deal history, server logs, journal logs, MetaTrader records, MetaQuotes identifiers, device identifiers, IP addresses, VPS information, latency measurements, ping records, liquidity provider records, pricing records, execution reports, communication records, payment records, blockchain analysis, account relationship analysis, KYC information, AML investigations, and any other technical, financial, operational, or compliance evidence reasonably available to the Company when making any determination under this Clause.

General Trading Rules of Bigray Finance Group LLC

These rules govern the relationship between Bigray Finance Group LLC as a broker and its users as recipients of trading services. To maintain integrity and adherence to applicable legal and compliance standards, Bigray Finance Group LLC strictly prohibits any actions that fall into the following categories:

Violations of Applicable Legal Requirements – Any procedures or activities that breach applicable legal requirements.

Violations of Financial Market Rules – Any actions that contradict financial market laws, policies, or ethical trading practices.

Abuse of Broker Services – Any attempts to exploit the broker through technical manipulation or coordinated group transactions aimed at unfair advantages.

Bigray Finance Group LLC reserves the right to take appropriate action in response to any violation of these rules, including but not limited to account restrictions, termination, or the withdrawal of profits obtained through unfair or non-compliant trading activities. In such cases, the withdrawal of any profits generated through unfair or non-compliant trading will not be allowed.

Bonus Abuse and Prohibited Trading Practices

Any joint trades on a single symbol or multiple symbols, whether executed in the same direction or in opposite directions, by a single user or multiple users, whether a bonus is involved or not, will be considered a violation of the identification conditions. Such trades, even if executed with a time difference, may be recognized as coordinated activity. The broker reserves the right to take corrective actions, including but not limited to the removal of bonus credits, profits earned, and restriction of related trading privileges.

The identification of user behavior and determination of violations must be conducted by the broker. This means that the broker, based on its evidence and analysis of customer behavior, will determine whether the user has engaged in such activities, including cases involving the use of multiple identity verifications.

Specific Rules for Incentive Plans

All users participating in Bigray Finance Group LLC’s incentive plans must comply with both the general trading rules and the specific terms of each plan.

Key Conditions:

Plan-Specific Requirements & Restrictions – Each incentive plan may include certain eligibility criteria, restrictions, or obligations that must be followed during its activation period.

Binding Acceptance – By participating in a plan, the user automatically agrees to all terms and conditions outlined in that specific plan.

Broker’s Authority – Bigray Finance Group LLC has sole discretion over the implementation, interpretation, and enforcement of the plan’s terms.

Failure to comply with these rules may result in termination of participation in the incentive plan or additional corrective actions.

Hedging Policy: Guidelines and Prohibitions

In adherence to the Bigray Finance Group LLC Client Agreement, our hedging policy is established to provide clear directives and prohibitions regarding hedging activities within our trading environment. Hedging, the practice of maintaining both long and short positions on the same financial instrument concurrently, is permitted as a trading strategy for clients. This approach offers investors flexibility in managing their investment portfolios and mitigating market risks effectively. However, it is imperative for clients to recognize that hedging with the intent of exploiting price discrepancies or engaging in spread arbitrage is strictly forbidden within our trading ecosystem. Any attempt to do so undermines market integrity and may lead to the immediate closure of the client's account.

Moreover, clients are explicitly advised against participating in hedging activities across multiple Bigray Finance Group LLC accounts or with other similar evaluation firms. Group hedging, the practice of executing opposing trades on the same asset across multiple accounts simultaneously, is expressly prohibited within our trading environment. While this tactic may seek to capitalize on price fluctuations while minimizing market risk, it conflicts with our commitment to fair and transparent trading practices. Therefore, clients are urged to comply with these guidelines to uphold a level playing field for all participants and preserve the integrity of our trading ecosystem.

In accordance with the Bigray Finance Group LLC Client Agreement, adherence to the established hedging policy is essential for maintaining a fair and transparent trading environment. Any violations of these guidelines will be subject to stringent disciplinary actions, including the potential closure of the client's account. We encourage all clients to familiarize themselves with our hedging policy and adhere to its provisions to ensure compliance with applicable legal and compliance standards and uphold the integrity of our trading platform.

Prohibition of Latency Trading in Bigray Finance Group LLC Client Agreement

The Bigray Finance Group LLC Client Agreement unequivocally prohibits latency trading, an act that exploits delays in trade execution to gain unfair advantages in the market. Recognizing that such practices undermine the fundamental principles of fair and transparent trading, Bigray Finance Group LLC strictly prohibits any activities associated with latency trading within its trading environment. This includes trading on delayed charts and the utilization of delayed data feeds, which provide traders with an unfair advantage over others. By engaging in latency trading, traders create artificial buying or selling pressure, distorting market prices and disrupting the natural balance of supply and demand.

Bigray Finance Group LLC is steadfast in its commitment to maintaining a level playing field for all traders and upholding the integrity of financial markets. Any violation of the prohibition on latency trading outlined in the Client Agreement will be met with stringent disciplinary measures. These measures may include account termination and legal action to ensure compliance and preserve market fairness. Through these actions, Bigray Finance Group LLC reaffirms its dedication to transparency, fairness, and trustworthiness in the financial markets.

Furthermore, Bigray Finance Group LLC continually monitors trading activities to detect and prevent any attempts at latency trading, market abuse, market manipulation, use of insider information fraud, criminal activities or other illegal activities or other unfair practices, as well as use the same IP address for different trading accounts. Our dedicated team of compliance professionals employs advanced monitoring tools, controls and surveillance techniques to ensure that all trading activities adhere to the highest standards of integrity and compliance. Additionally, we provide ongoing education and training to our clients to raise awareness about the risks associated with latency trading and the importance of ethical trading practices. By fostering a culture of compliance and ethical conduct, Bigray Finance Group LLC aims to promote a fair and transparent trading environment where all participants can trade with confidence and trust in the integrity of the market.

Use of Robots with API Integrations and Connectivity

Acceptance of Policy Regarding Unacceptable Trading Practices

Client acknowledges and agrees to abide by the Brokerage's policy regarding unacceptable trading practices, including but not limited to actions against side markets of feed price and high-frequency trading (“Unacceptable Practices”). Client understands that engaging in Unacceptable Practices is strictly prohibited and may result in termination of their account with the Brokerage.

Documentation and Reason of Trade

In accordance with the Brokerage's policy, Clients utilizing Robots for trading purposes are required to provide additional documentation and reasons for trades executed through API integrations and connectivity. Client agrees to furnish all necessary documentation and explanations as requested by the Brokerage to justify trades made through Robots.

Termination of Account

The Brokerage reserves the right to terminate Client's account without prior notice in the event of:

Engaging in Unacceptable Practices as outlined in Section 15.1 of this Agreement.

Failure to provide requested documentation and reasons for trades as outlined in Section 15.2 of this Agreement.

Any violation of the terms and conditions of this Agreement or the Brokerage's policies and regulations.

Acceptance

Client acknowledges that they have read, understood, and agreed to the terms and conditions set forth in this Agreement, including the policies regarding Unacceptable Practices and documentation requirements for trades made through Robots.

Investigation, Anti-Toxic Volume Measures, and Termination Clause

Should the client-customer engage in trading activities that result in profitable outcomes through the aforementioned methods, the entirety of funds held within the account, excluding the initial deposits, shall be subject to investigation and anti-toxic volume scrutiny. During this investigative phase, the client-customer shall be prohibited from withdrawing any profits derived from such trading activities. Furthermore, these additional funds shall remain non-withdrawable until the completion of the investigation and confirmation of compliance with anti-toxic volume regulations.

This clause is enacted to safeguard the integrity of trading operations and to mitigate the potential financial risks associated with toxic volume trading practices. The brokerage shall uphold its duty to ensure fair and transparent trading conditions for all clients, while also maintaining legal and compliance standards and protecting its financial interests.

By engaging in trading activities with the brokerage, the client-customer hereby acknowledges and agrees to abide by the terms outlined in this clause, and any breach thereof may result in immediate account termination and corrective actions as deemed necessary by the brokerage's legal department.

In the event that the trader (herein referred to as “client-customer”) engages in trading activities and executes positions using toxic volume via API connectivity facilitated by expert readers, resulting in detrimental financial outcomes for the brokerage, the brokerage reserves the right to terminate the client's account. Upon such termination, the brokerage shall correct the account balance to reflect only the initial deposits made by the trader. This correction shall be executed promptly and without prejudice, pending further investigation and verification by the legal department.

Transaction Request Thresholds in Customer Contract

If the number of requests sent by the customer to the server exceeds 1,000 transactions within a 300-second timeframe, the trading account will automatically switch to “read-only” mode.

In the event that the aggregate quantity of transaction requests surpasses 225 positions within a span of 5 minutes during the trading session, this provision of the customer contract shall become applicable.

If the number of requests sent by the customer to the server exceeds 10,000 transactions within a 3,600-second timeframe, in that case, the trading account will be blocked.

Moreover, should the cumulative quantity of transaction requests exceed 2700 positions within a duration of one hour during the trading session, this clause of the customer contract shall likewise come into effect.

Responsibilities of the Parties

Responsibility of the Company:

In case of violation by the Company of terms hereunder due to circumstances the Company is responsible for which resulted in actual damage to the Client, the Client has the right to claim indemnification of actual damage.

The Company does not recompense short-received profit of the Client including the cases, when the Client had an intention to perform some action but did not perform it due to some reason. The Company does not indemnify any indirect losses and moral damage.

Responsibility of the Client.

The Client assumes total responsibility for all the actions performed by the Client in accordance with the present Agreement.

The Client shall bear sole responsibility for any actions resulting from the use of access codes of Client’s trading account.

In case of violation by the Client of the terms hereunder, responsibility for which is not provided herein, as well as in case of any damage made by the Client to the Company, the Company has the right to write off without further authorization from the Client’s account the amount of money sufficient for indemnification of the damage made, demand lacking money to be credited by the Client to his/her account for indemnification of the damage.

The request of the Company for the crediting of lacking money for full indemnification of damage shall be satisfied by the Client within 10 (ten) working days.

Violation of the provisions of the present Agreement by the Client committed within validity term of the Agreement shall be accepted by the Company for settlement irrespective of the prescription of its commitment, and for that reason the Company has the right to make claims to the Client within any timeframe.

The Client accepts and agrees to bear the full risk associated with the termination or suspension of any of electronic payment systems used by the Client. In such cases, the Company has the right to block the withdrawal of funds from the Client's trading account, to the extent in which this payment system was used to deposit funds within the last six months. The time of blocking of funds is limited to six months or terminates automatically after the resuming of work of the electronic payment system.

The Parties assume responsibilities in accordance with the present Agreement and other applicable regulation for failure to fulfill and/or for default in performance of the obligation under this Agreement.

Force-Majeure

The Parties shall not be held liable for failure to fulfill and/or for default in performance of the terms and conditions hereunder if such failure and/or default resulted from force-majeure circumstances; that is, such circumstances that the Parties were not able to reasonably prevent or foresee. Such circumstances include, but not limited to: earthquakes, floods, tsunami, other acts of God, industrial disasters, epidemics and epizootics, terrorist acts, riots, acts and actions of governmental authorities, embargoes, wars and military conflicts, or other circumstances occurring against the will of the Parties and usually referred to as force-majeure.

Circumstances that eliminate liability (force-majeure circumstances), in accordance with this Agreement, also include illegal actions against the Company, its employees and/or property, including hacker attacks and other illegitimate actions in regards to Company’s servers.

In accordance with the present Agreement force-majeure circumstances also include suspending of operation, liquidation or shutting down of some market, or absence of some event, on which the Company bases quotes, or implementation of limitations or special and unusual trading conditions in any market or in respect to any such event.

In case of occurrence of circumstances eliminating liabilities (force-majeure) the Company has the right to perform any or several following actions without prior notification of the Client:

Increase marginal requirement;

Close any or all open positions of the Client at the price that the Company shall reasonably consider fair;

Suspend and/or change implementation of one and/or several provisions of the present Agreement and Appendixes hereto for the period of such force-majeure;

Perform any other actions (or abstain from performance of any actions) in regards to the Company, Client and other clients, the Company considers it to be reasonable under such circumstances.

The Party, for which failure to fulfill or default in performance of the terms hereunder was caused by force-majeure circumstances, shall inform the other Party about such circumstances within thirty calendar days from the date of the occurrence thereof.

The Party that fails to inform the contractor about the occurrence of such force-majeure circumstances does not have the right to refer to such circumstances as force-majeure.

Procedure of Dispute Settlement

Possible disputes and contradictions that arise from the execution of the present Agreement subject to settlement through the negotiations between the Parties.

In case of any dispute the Client who considers his/her interests to be violated, shall submit a claim to the Company.

Deadline for a claim:

The claim, submission of which is based on the relation of the Parties in regards to performance of trading transactions in exchange markets, shall be submitted by the Client within three working days from the date of appearance of ground for submission of such claim.

The claim, submission of which is connected with performance of non-trading operations and other reasons, shall be submitted by the Client within 5 (five) working days from the date of occurrence of the grounds for submission of such claim.

Failure to submit a claim by the Client within specified timeframe shall be deemed confirmation of the Client’s agreement with Company’s actions and absence of any disputes and controversies.

A claim submitted by the Client with violation of stated period shall not be considered by the Company.

The claim shall be executed by the Client in the form of e-mail and/or via ticket system in the personal account, and sent to the official electronic addresses published on the official website of the Company. Claims submitted in other form (at public Internet resources, by phone, by fax or in any other way), shall not be considered.

The claim must have following content:

Name and last name of the Client;

Login for trading platform;

Description of dispute.

The claim submitted on the ground of trading transactions in exchange markets shall include the following:

Date and time of occurrence of dispute (trading platform time is used);

Ticket (number) of disputable position or pending order;

Regulatory document name and number of paragraphs that was violated by the Company according to the Client’ opinion;

What actions the Company shall take to satisfy the claim according to the Client's opinion.

The claim shall not contain:

Emotional evaluation of the dispute;

Abusive statements in regards to the Company and/or its employees;

Swear words.

The Company has the right to decline a claim of the Client in case of failure to comply with the terms of execution and sending of such claim set forth in Procedure of dispute resolution section of this Agreement, and if the order under question was performed at the expense of the Company or profit mainly generated with the help of the Company's funds.

The Company considers a claim and makes a decision regarding disputable situation within the shortest possible timeframe. In case of availability of all data required for claim consideration term of its consideration shall be:

for the claims based on the trading transactions in exchange markets – ten working days from the receipt.

for the claims regarding other issues – twenty calendar days from the date of receipt.

In case if the Company has to request additional data and/or documents from the Client for the purpose of consideration of a claim, the beginning date of claim consideration shall be the date of receipt of all requested data and/or documents by the Company from the Client.

Log file of the server shall be the main source of information during settlement of disputes regarding trading transactions of the Client in exchange markets. Information contained in log file of server supersedes any other arguments during settlement of dispute, including information contained in the log file of client terminal.

In case the claim is considered to be reasonable settlement shall be performed in the form of compensatory payment credited to the Client’s trading account. The Company does not indemnify short-received profit of the Client including the cases, when the Client intended to take some action, but failed to do so due to some reason. The Company does not indemnify any indirect losses and moral damage.

In case of making a decision in favor of the Client on the disputable situation the Company shall credit compensatory payment to the trading account of the Client within one working day.

Peculiarities, specific conditions and possible ways of settlement of disputes regarding trading transactions performed by the Client are described in more details in respective sections of Regulations for performance of trading transactions, which is the Appendix to the present Agreement.

In case any dispute occurs that is not described herein and in appendixes hereto final decision on such claim shall be made by the Company based on common market practice, internal policy of the Company and Company’s vision of fair settlement of dispute. The Company can also use quotes from any other market maker for the comparative analysis of the quotes.

In case of failure to come to an agreement in the course of negotiations and/or disagreement of the Client with the decision made by the Company, the disputes subject to submission for consideration in the court of competent jurisdiction in accordance with the established provision of law.

Applicable Law and Jurisdiction

The present Agreement is executed and applied in accordance with legal regulations of the Company's country of incorporation. In case of any issues that are not provided for in this Agreement the Parties shall be guided by the applicable legal regulations of Company's country of incorporation.

All disputes and controversies that cannot be settled through the negotiations between the Parties subject to submission to the court of competent jurisdiction of Company's country of incorporation.

The Parties agree:

That courts of Company's country of incorporation have the right of exclusive jurisdiction concerning the present Agreements;

That they refuse any protests regarding dispute settlement resulting from the present Agreement in the courts of Company's country of incorporation;

Never to make claims grounded by the fact that such settlements are inconvenient in regards to their location or that they do not have legal force in regards to any Party.

Amendment and Termination of the Agreement

The present Agreement between the Company and the Client becomes effective from the date of opening Personal Area by the Client in the Company and shall remain effective within the uncertain term.

The Company has the right to unilaterally change and add this Agreement with the necessary notification of the Client about it. Any changes and additions hereto shall become effective on the following calendar day after notification the Client about it, unless otherwise is set forth within the content of such changes and additions or within the content of the notice thereof. Conduction of any trade or non-trading operation by the Client means unconditional acceptance of this Agreement by the Client.

Each Party has the right to refuse unilaterally performance of the present Agreement with the notification of other Party not less than fifteen calendar days prior to the supposed date.

In case of breach by the Client of terms of the present Agreement, and in cases set forth by legislation rules, the Company has the right to immediately and unilaterally terminate this Agreement. In this case, if the Client has some open positions at the moment of termination of the Agreement, the Company has the right to close such positions at current market price. Company shall recover the funds remaining on Client’s account to Client or his/her duly authorized representative, but these funds shall not exceed net receipt of funds (the amount of all deposit with deduction of all withdrawals) on accounts of Client. Upon that, Company shall debit remains of funds on Client's account and won't recover these funds further.

The Client agrees that the Company has the right at its own discretion to suspend or deny fully or partially Client’s access to Company’s services with further notification of the Client about it. In this case effect of this Agreement shall be deemed suspended or it shall be deemed terminated from the moment of such suspending and/or cessation of service rendering for the Client.

The Company has the right without Client’s consent to transfer rights and obligations hereunder and under appendixes hereto fully or partially to a third party provided that such legal successor agrees with the terms and conditions of this Agreement and appendixes hereto. The Client shall be notified by the Company in writing about such transfer of rights and obligations not less than fifteen calendar days before such transfer.

In case of cessation by the Company of performance regulated by this Agreement the Company shall inform the Client about such cessation not later than one month before. All money on the trading account of the Client shall be returned to him/her after closing of all open positions.

In case of Client’s death (an individual) the right to request money withdrawal from the trading account of the Client shall transfer to the successors of corresponding priority or heir by will. In this case the right to use trading account of the Client and the right to perform trading transactions in exchange markets is not inherited.

Cessation of the present Agreement does not cancel obligations of the Parties before each other that occurred earlier out of this Agreement including any obligations regarding open positions, transactions for withdrawal/crediting of money to the trading account of the Client.

In the event that any provisions of this Agreement shall be determined null and void by a court of competent jurisdiction, this provision is to be regarded as an independent part of this Agreement, and will not affect legal effect of other parts of this Agreement.

Appendixes and Information about the Company

The addendum listed below shall be the integral part of the present Agreement:

Addendum No.1 – Terms and definitions

Addendum No.2 – Risk disclosure statement

Addendum No.3 – Bonus policy

Addendum No.4 – Fraud warning

Addendum No.5 – Privacy policy

Information published on the official website of the Company shall also be the integral part of this Agreement.

Official website: www.fx24.market

Official email: Support@fx24.market

Eligibility for Bonus

Users can participate in Bigray Finance Group LLC’s incentive plans based on the conditions outlined in each plan. To retain the bonus until the withdrawal stage, users must:

Cooperate with the authentication section for verification.

Fully comply with both:

as mentioned on client agreement for clauses:

19. General Trading Rules of Bigray Finance Group LLC

20. Specific Rules for Incentive Plans

Bonus Amount and Allocation

The bonus amount and its allocation depend on the specific plan’s conditions. Bigray Finance Group LLC reserves the right to determine the bonus structure and distribution at its sole discretion.

Bonus Duration

The duration of the bonus is specified in the plan’s conditions and may be adjusted slightly due to holidays or group elimination hours.

Bonus Withdrawal Conditions

Bonuses are non-withdrawable and are intended only for trading support.

Any profits generated from the bonus, however, can be withdrawn under standard withdrawal policies.

Trading Volume Requirements

A user's trading volume may be considered a violation of general trading rules if it closely mirrors another user's trades in the same or opposite direction within a short timeframe. Trades and Positions in incentive plans are subject to heightened monitoring.

Bonus Abuse & Prohibited Actions

All General Trading Rules and Specific Incentive Plan Rules apply. Any coordinated trading activities (whether in the same or opposite direction) that are intended to exploit the bonus system may be classified as abuse. In such cases, the broker reserves the right to take corrective actions.

Bonus Suspension

The broker reserves the right to suspend a user’s bonus if:

Suspicious activity is detected.

The user is deemed a potential risk to the broker.

Past violations suggest a risk of abuse.

The broker is not required to disclose the exact reasons for suspension as part of its risk management measures.

Bonus Changes & Cancellation

The broker may withdraw or cancel bonuses if a user violates any rules. Bonus removal may occur at any time, regardless of market conditions or account status.

Dispute Resolution

In the event of a dispute regarding bonuses, the broker’s decision will be final and binding.

Users may contact customer support for clarification, but the broker maintains sole authority over the final resolution.

PARTNERSHIP AGREEMENT

1. General Provisions

1.1. This Partnership Agreement (the “Agreement”) is made and entered into account by and between Bigray Finance Group, namely,

Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan, and

Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines, a financial services and brokerage company providing access to global financial markets and trading technologies.

(together – the “Companies” and each separately – the “Company”. The reference to “Company” means the reference to any of the Companies) and

the Partner being an individual or a legal entity that is referring new clients to the Company.

(together – the “Parties” and each separately – the “Party”).

1.2. “Account” means an account (not demo account) opened for a Client referred by the Partner to any of the Companies.

1.3. “Active Client” means a Qualified Client from the Partner’s group who/which makes at least one transaction that meets the requirements of the Partner’s Commission payment, over the last 30 days.

1.4. “Members Area” means the Partner's page on the Company's Website.

1.5. “Multi-Level Partner Commission System” means a system in which the Partner is paid a Commission for the referred Client and Sub-Partners.

1.6. “Partner” means an individual or a legal entity referring new Clients to any of the Companies.

1.7. “Partner’s Group” means the Master Partner with all the Sub-Partners referred by the Master Partner and their Sub-Partners.

1.8. “Partner’s Commission” or “Commission” means a commission paid by the Company to the Partner for the referred Qualified Clients under this Agreement.

1.9. “Qualified Client” means an Active Client, which is not blocked, suspended due to fraud, or any suspicious activity, or another reason at the Company’s discretion, who/which opened Account with the Company, passed the Company's KYC. A Client shall not be treated as Qualified Client any more when the Company, based on the grounds set forth in FX24 Terms and Conditions, restricts/blocks providing services to such Client, wholly or in part.

1.10. “Referral Link” means a link to the Company’s Website, which contains the Partner’s ID and is placed by the Partner to refer Clients. A static link should be in the HTML code of the Website and have the class=”Agent ID” attribute. Links generated on the Website dynamically with the help of JavaScript, Flash, or similar technologies do not meet the definition of a static link.

1.11. “Sub-Partner” means a Partner who/which is registered within the Company and listed in the Master Partner’s group.

1.12. “Website” means www.fx24.market.

2. Subject Matter

2.1. Under this Agreement, the Partner intends to refer potential Clients to the Company for the purpose of offering the Company’s services, in accordance with the terms and conditions outlined herein.

2.2. The Company will handle all contractual arrangements directly with the Clients.

2.3. The relationship between the Partner and the Company is non-exclusive.

2.4. The Parties may collect, store and handle any information about referred Clients.

2.5. The Parties agree that none of Parties are responsible, and cannot be held liable for any other business or activity carried out by the other Party, other than those relations set forth in this Agreement.

2.6. The Parties shall act according to their knowledge in executing their obligations and always to the best interest of the other Parties and Clients.

3. The Partner’s Activities

3.1. Referring Clients, which meet the Company’s qualifications and suitability requirements, to the Company.

3.2. Deliver to a Client, and obtain from a Client, and deliver to the Company all documentation and information including, but without limitation, the Client Account Opening Package, notices, and notifications.

3.3. Obtain and verify a Client’s information including, but not limitation, Client details, information of its/his/her reputation, its financial capacity, and trading objectives.

3.4. Fairly and accurately share with a Client the Company’s business description and profile, according to the Company’s instructions.

3.5. Maintain high ethical standard in business practices, and conduct operations in a manner that positively reflects on the Company.

3.6. Comply with any business-related instruction, terms, or requests, the Company provides to the Partner.

3.7. Keep records of all the referred Clients, legal documents, due diligence, KYC reports, or any other information that may arise during business with the Company.

3.8. Authorize the Company to inspect or conduct any due diligence it may require occasionally, without any limitation or means of investigation.

3.9. Notify the Company, orally and in writing, of any Client complaints or pending or threatened action raised against the Company in connection with any alleged errors, technical glitch, corrections, or any other matter related to a Client’s Account.

4. The Partner’s Rights and Responsibilities

4.1. The Partner is fully responsible for compliance with legal regulations in their activity and also shall follow all the terms and conditions of this Agreement, as well as the instructions of the Company.

4.2. The Partner shall provide advice, adequate professional help in order to assist in negotiations with referred Clients.

4.3. The Partner, in line with the Company’s instructions, informs referred new Clients about the scope of activity and services of the Company, about the competitive advantage of the Company, as well as provide all necessary information of the Company. The Parties shall keep each other informed at all times of all strategies, developments and discussions relevant to this Agreement.

4.4. The Partner, in line with the Company’s instructions, provides introductory explanations to the referred new Clients on how the Company’s services, Website, software, external interface (if any) work.

4.5. The Partner shall immediately inform the Company of any circumstances that may affect or prevent them from fulfilling their obligations under this Agreement or that may pose any risks to the Company or Clients.

4.6. When performing the undertakings under this Agreement, the Partner shall follow the law’s requirements of the country of their registration or residency, as well as of the country where their activities are carried out for attracting potential Clients to be referred to the Company.

4.7. Upon the Company's request, the Partner shall provide a detailed report about fulfilment of its/his/her obligations under this Agreement and the progress and outcomes of its/his/her activities in referring Clients to the Company.

4.8. The Partner shall make reasonable effort to uphold the highest ethical and commercial standards. The Partner shall not allocate the Company’s information in Partner’s website, platforms, social media etc. using, or together with any obscene, libelous, defamatory, illegal, or otherwise offensive material or in any context that harms the goodwill or reputation of the Company or that disparages or brings the Company into disrepute.

4.9. The Partner shall keep all the information regarding the Company and its services posted on its websites, platforms, social media etc. accurate and up to date. If the Company determines that any information on the Partner's websites, platforms, social media etc. is inaccurate or outdated, it may request the Partner to remove or update the content. The Partner must comply with such a request within 2 days of receiving a request from the Company.

4.10. The Partner is deprived to use the Website design and any of its elements, including but not limited to, the Company’s logo, full or partial elements of the Website, without the Company’s.

4.11. The Partner is not authorized to act as an agent, official distributor, designated representative, or perform any other authority in the name or on behalf of the Company. For the avoidance of any doubt, the Partner will not make any recommendation, give advice, accept any commitment or provide warranties, or accept any responsibility on any matter whatsoever for or on behalf of the Company.

4.12. The Partner undertakes not to engage in any activity falling under the illegal financial operations and money laundering, as well as take any actions to preclude any illegal financial operations and money laundering.

4.13. The Partner procures that during the validity period of this Agreement, 2 months before and 2 years after its validity term, Partner shall not advertise the Clients’ direct competitors.

4.14. The Partner shall not interfere with the services provided by the Company to Clients referred under this Agreement.

4.15. The Partner is deprived to take decisions about any services provided by the Company to Clients referred under this Agreement, without the other Party’s consent.

5. The Company’s Rights and Responsibilities

5.1. The Company, at its sole discretion, opens Accounts to the Clients referred by the Partner, provided they meet the criteria and suitability standards, implemented by the Company’s internal rules.

5.2. The Company agrees to accept instructions and orders from the Clients and send the statements of accounts to the Clients referred by the Partner, in line with FX24 Terms and Conditions.

5.3. If require by the AML/CFT regulation or internal policies and procedures, the Company reserves the right to ask the Partner to provide reliable, complete, up-to-date and accurate information, documents of the Partner, Clients.

5.4. The Company provides services to the Clients referred by the Partner, in line with FX24 Terms and Conditions.

5.5. The Company is entitled to instruct and control the Partner's activity and approach when implementing the Partner’s functions and responsibilities under this Agreement. The Company provides the Partner with the Referral Link. The Company provides the Partner with a unique identification code (ID) to register Clients referred by the Partner.

5.6. The Company is entitled to request a comprehensive report detailing the Partner’s performance under this Agreement, including the progress and outcomes of the information provided by the Partner to potential Clients.

5.7. The Company is entitled to change unilaterally the type and the amount of the partnership program and the Partner’s Commission in case the Partner fails to fulfill the terms and conditions of this Agreement.

5.8. The Company provides a non-exclusive, non-transferable, non-sublicensable, royalty-free license to the Partner to use the Company's trading software, forms, literature, newsletters, market reports, and any other informational material (“Intellectual Property”) the Company provides, solely in connection with the exercise and performance of each Partner’s rights and obligations under this Agreement. The Partner shall make any express or implied statement, or suggestion, or use the Company’s Intellectual Property in any manner that dilutes, tarnishes, degrades, disparages or otherwise reflects adversely on the Company, its Intellectual Property, or its business, products or services.

5.9. The Company is entitled to amend, alter the terms and conditions of this Agreement. The Company is entitled to change the Partner’s Commission, if the market or other conditions change. The notice about this will be sent to the Partner via internal messages, email, posting, or as an announcement on the Website, at least three business days prior to the amendments, alterations taking effect.

5.10. The Company, at its sole discretion, may require the Partner to immediately amend or remove any marketing materials and other information posted on the Partner's website, platforms, in social media etc., if such information is found to be incorrect, misleading, or harmful to the Company's reputation, business interests, or regulatory compliance.

5.11. Should any Partner’s actions be harmful to the Company's interests, or might have a negative influence on the Company's reputation or operations, or raise concerns regarding the Partner's work ethics, the Company reserves the right to unilaterally terminate this Agreement with an immediate effect.

5.12. The Partner acknowledges and agrees that the Company is entitled to monitor and review all content posted by the Partner on its website, platforms, in social media etc. The Partner shall promptly comply with any requests from the Company to correct or remove non-compliant content and shall indemnify and hold the Company, its affiliates, personnel, owners, agents, consultants, designated representatives, harmless from any losses, damages, or liabilities arising from non-compliant content. The Partner understands that the failure to comply with these obligations may result in the termination of the Agreement with it/him/her.

5.13. Should the Company reveal that the Partner breaches the instructions and requests of the Company, the Company may, at its sole discretion, restrict the payout of the Partner’s Commission and/or terminate this Agreement with an immediate effect, as well as, in case if the Company considers it reasonable, to close all or part of the Clients’ positions, referred by the Partner, if applicable. The Partner acknowledges and agrees that the Company shall not be liable for any losses or damages arising from such closure.

5.14. The Company reserves the right to terminate this Agreement with any Partner unilaterally with a one-month’s early termination notice.

5.15. The Company is entitled, in the event it reveals or suspect any abuse in the trading activity of a referred Client or the Partner, to take any action it deems fit to remedy the situation, including but not limited to, relations termination with such Client of the Partner.

6. Sub-Partner

6.1. The Partner that refers another Partner to its/her/his group, becomes a Master-Partner, while a referred Partner becomes its/her/his Sub-Partner.

6.2. The Partner can be at both levels of the program, acting as both the Master-Partner and the Sub-Partner simultaneously:

6.2.1. The Partner (Tier 1) who refers another Partner to the Company becomes the Master Partner for the referred Partner, and the referred Partner becomes a Sub-Partner (Tier 2) under the first Master Partner (Tier 1);

6.2.2. If the Sub-Partner (Tier 2) refers a new Partner to the Company, the newly referred Partner becomes Sub-Partner (Tier 3) under the first Master Partner, and Sub-Partner (Tier 2) becomes the Master Partner for Sub-Partner (Tier 3).

6.3. Both the Master Partner and the Sub-Partner are considered bound by the terms and conditions of this Agreement from the moment they become/accept the Partner role. The Company shall not be liable for any agreements, other arrangements by and between the Master Partner and the Sub-Partner.

6.4. The Master Partner receives the Partner’s Commission from the transactions of the referred Qualified Clients and Sub-Partners, and the Sub-Partner’s Commission – from the transactions of the Qualified Clients referred by their Sub-Partners. The Company covers fully the Master Partners’ and Sub-Partners’ commission.

6.5. The size, portion of the Master Partner’s and Sub-Partner’s Commission falls under the Partners’ Compensation Schedule approved with the Company.

6.6. The Partner needs at least one active referred Qualified Client to be eligible for rebate the Compensation, unless otherwise defined by the Company.

7. Partner’s Commission

7.1. The Partner’s Commission shall be calculated once a day, only from completed transactions performed by the Partner's referred Qualified Clients. For the purposes of billing and payment, the Company makes calculations based on the all the numbers of referred Qualified Clients and volumes of completed transactions by them.

7.2. The Partner’s Commission depends on the type and level of the Affiliate Program and is calculated as a percentage of the Company’s revenue earned from transactions of referred Qualified Clients. The Partner’s Commission rates are individual and agreed with the Company.

7.3. The Company is entitled to unilaterally amend the calculation method and amounts, rates of the Partner’s Commission, depending on market and other conditions change.

7.4. In case of increased costs due to hedging the trades of a Client or group of Clients referred by the Partner, the Company is entitled to reduce the size of Commission payments for such referred Qualified Clients.

7.5. In the event of a dispute related to a transaction for which a Commission has been paid, the Company reserves the right to revoke the Commission accrual for such transaction.

7.6. It is the sole responsibility of each Party to determine whether, and to what extent, any taxes apply to any transactions associated with this Agreement and to withhold, collect, report and remit the amounts of taxes to the appropriate tax authorities. The Company does not perform the functions of tax agents in respect of the payments paid to the Partner.

7.7. For the Commission receipt the Partner’s account is opened by the Company. When processing a withdrawal request from the Partner’s account, the Company uses its internal currency rates as of the time of the request processing.

7.8. The withdrawal and transfer of funds from the Partner’s account are available only after the complete identification and verification of the Partner. After the Partner is completely fully verified, its/his/her status will be changed to “Verified” in the relevant sections of the Member's Area on https://client.fx24.market/en/user-profile/personal-information

7.9. After assessment and verification of the Partner, the Commission Table becomes available to the accepted Partner, and becomes visible at the Partner’s Members Area.

7.10. The Company and the Partner agree that the Commission will be accrued based on the Commission Table made available to the Partner by the Company.

7.11. In the Basic campaign, when the Partner has a minimum number of Clients, namely, one Client, the Partner must have a minimum balance defined by the Company in the Parner’s account and also a minimum of one trade with any lot size and a duration of at least 120 seconds.

7.12. In case of inactivity for two months, the Partner will be downgraded to a lower campaign.

7.13. In case the Client is unable to follow the requirements of a proper campaign for two months, it/she/he would be downgraded to a lower campaign.

7.14. The Partner who/which has passed complete identification and verification shall be entitled to withdraw funds in any payment system available in the “Withdrawal” section of its/his/her Members Area.

7.15. The Partner is charged for all costs associated with withdrawing funds from the Partner’s account unless the withdrawal is made on specific days when the Company can allow free withdrawals with some limitations.

7.16. The Partner bears full responsibility for the completeness, adequacy of all the information in its/her/his instruction/application for the funds withdrawal.

7.17. The withdrawal of funds from the Partner’s account is processed within two business days from when a relevant instruction/application for the withdrawal of such funds has been confirmed in the Members Area.

7.18. If the payment system is temporarily unavailable, the Company has the right to postpone the date of withdrawal until the payment system is restored.

7.19. The Partner shall allocate a portion of its/his/her Commission to the Accounts of the specific Clients the Partner has referred, in accordance with the terms of the “Rebates to client” conditions.

7.20. The Partner shall allocate a portion of its/his/her Commission to the Accounts of the specific Clients referred by their Sub-Partner referred, in accordance with the terms of “Rebates to Sub-Partner” conditions and the Multi-Level Partner Commission System.

7.21. The Partner cannot refer himself/herself/itself to the referred Clients, nor can it/she/he refer relatives or other affiliated parties to the referred Clients.

7.22. The Company reserves the right to reject the Commission payment, if it reasonably believes that:

7.22.1. Referred Clients open and close trades instantly to generate the Commissions (rebates);

7.22.2. Transactions are opened and closed solely for the purpose of the Commission;

7.22.3. Any form of market abuse or market manipulation may have taken place;

7.22.4. Any transactions are opened and closed in less than or equal to 120 seconds will not be compensated to the Partner;

7.22.5. Any form of suspicious activity is revealed in the transactions or behaviors of the referred Clients.

7.23. The Company reserves the right to update, cancel the amount of the Commission, or terminate the Agreement with the Partner, if the Company considers, that the significant portion of the Partner’s payment is derived from trading on one account, as well as the total amount of the Partner’s Commission from the trading account exceeds 60% (sixty percent) of total net deposits for that specific account.

8. Referred Client’s Right to Change the Partner

8.1. If necessary, the referred Client may choose leave its/his/her current Partner group and move own profile and trading Account(s) to another Partner group. The Company shall not interfere in the Client's decision.

8.2. To transfer the profile and trading Account(s) to another Partner group, the referred Client shall submit a request to Support@fx24.market The request shall include the trading Account(s) numbers, if applicable, as well as the new Partner's ID and the Partner’s account number.

8.3. The Company reserves the right to resolve disputes between the referred Client and the Partner (s).

9. Settlement of claims and disputes

9.1. In case there is any dispute arising out of or in connection with the fulfillment of this Agreement, the Parties shall do their best to settle such situations by negotiations.

9.2. Prior to submitting any action to the court, the Parties shall undertake to follow the pre-litigation procedure and try to settle a dispute in an amicable way. The requesting Party shall submit the request/complaint within five days of becoming aware, or when it should have reasonably become aware, that its rights were violated.

9.3. In case of violation of the terms and conditions of Agreement, namely, non-performance or improper performance, the guilty Party shall be liable under this Agreement and current legislation, as well as shall compensate the damages suffered by the other Party.

9.4. Under no circumstances shall either Party be liable to the other Party or to any third parties for any indirect, incidental, unintentional damages, including lost profits or lost data, damage to honor, dignity or business reputation caused by the violation of the terms and conditions of the Agreement.

9.5. All requests/complaints shall be sent via the following means: email to the address Support@fx24.market , ticket in their Members Area https://client.fx24.market/en/help-desk

9.6. The Partner’s request/complaint shall be reviewed within a maximum ten business days.

9.7. Should the dispute be not settled in an amicable way, it could be submitted to the proper court.

9.8. The Partner acknowledges and agrees that the relations between the Parties are governed by this Agreement. The Partner further recognizes and agrees that any features or functions not expressly detailed in the Agreement and Members Area, shall not form a ground for a claim or cause of action against the Company.

10. Force Majeure

10.1. In case of force-majeure circumstances (blockade, government restrictions, exchange or market rules material change, suspension, market disbursement, war, civil disturbances, earthquakes, strikes, equipment failure, communication line failure, program breakdown, unauthorized access, theft, or any problem, technical or otherwise, or other events or conditions beyond the Parties’ control etc.) which prevent the complete or partial fulfillment by any of Parties of the obligations under this Agreement, the term stipulated for the fulfillment of the obligations shall be extended for a period equal to that during which such circumstances and their consequences will last.

10.2. It is agreed that in case of force-majeure circumstances, the suffering Party will not be held liable for any costs, damages, or losses caused by force majeure events, including but not limited to.

10.3. If the above circumstances or its consequences last more than 3 months, either Party shall have the right to terminate Agreement without compensation for any possible losses and with mutual payment in accordance with Agreement.

10.4. The Party, for which it becomes impossible to meet its obligations under this Agreement, shall inform within 7 days the other Party of the beginning of the circumstances preventing the fulfillment of the Agreement. Certificates issued by the Chamber of Commerce shall be sufficient proof of such circumstances and their duration.

11. Terms and Interpretation

11.1. This Agreement shall enter into force on the date when the terms and conditions of this Agreement are accepted by the Partner, when proper actions are performed by the Partner indicating the Partners consent and desire to perform a Partner’s role, and shall valid for unlimited period, until determined by either Party by giving to the others a 1-month’s prior termination notice.

11.2. In the event of termination of this Agreement for any reason, the Partner shall promptly destroy all of the information and materials the Partner obtained or received from the Company as a result of the relationship created by this Agreement or return them to the Company if requested to do so.

11.3. The Partner acknowledges and confirms that it has read and understood the terms and conditions of this Agreement and agreed on them.

11.4. Waiver. Any failure on our part to enforce the Party’s rights and remedies under this Agreement shall not constitute a waiver of such right or remedy.

11.5. Confidentiality. The Partner agrees to maintain the confidentiality of all Confidential Information received during the course of its business relationship with the Company, both during and after the relationship. The Confidential Information shall cover any information disclosed by the Company to the Partner and unknown to the public (irrespective of its source or form of communication), as well as information of Clients referred by the Company which is treated the Confidential Information owned by the Company. Confidential Information includes technical, business, operational, legal, marketing, financial, corporate, and any other information that cannot be seen publicly and cannot be obtained by third parties legally from other sources. By default, all the information shared by the Company is treated Confidential Information, given its nature and character, unless otherwise is defined by this Agreement, the Company or by the law. Confidential information is related to the previous, current, future and proposed business, services of the Company, and its suppliers and clients, and includes, but not limited to, personal data, information concerning development, design details, specifications, vendors / client lists, systemized gathered information for analysis, analysis results, business forecasts, sales, business results, marketing plans and any other similar information or data which is disclosed, business analysis information, proprietary techniques, trade secrets, copyrights, trade secrets, proprietary information, sketches, drawings, models, know-how, ideas, processes, algorithms, software programs, their parts, software source documents, pricing or proposal information. Confidential Information also includes proprietary or confidential information of any third party that may disclose such information to the Partner. The Partner will not disclose such information to any third party without the prior written consent of the Company. This clause remains valid upon this Agreement termination.

11.6. Severability. Any provision under this Agreement that becomes invalid shall be ineffective to the extent of such invalidity without affecting the remaining terms and conditions.

11.7. Assignment. The Company may assign the rights or delegate the obligations under this Agreement to another Company or to a third-party with written notice to the Partner within 30 days of such assignment. The Partner grants us the right to transfer this Agreement to any successor legal entity. The Partner cannot assign any of its rights or obligation under this Agreement to any third party.

11.8. Headings. The paragraph headings in this Agreement are inserted for description purposes only and are not intended to limit the meaning of any of the terms and conditions of the Agreement.

11.9. Entire Agreement. This Agreement and other contractual arrangements between the Company and the Partner (Commission Table, contractual arrangement set forth in the Members Area) constitute the entire agreement between the Parties. The Companies have made no representations or warranties other than those expressly provided within this Agreement.

In today’s fast-paced digital world, financial fraud and scams can target anyone. Staying informed, alert, and secure is the best protection. Below, we provide…

In today’s fast-paced digital world, financial fraud and scams can target anyone. Staying informed, alert, and secure is the best protection. Below, we provide essential information and practical tips to help you avoid falling victim to scams.

No Fraudulent Communications

FX24 Market (www.fx24.market) is operated by Bigray Finance Group. Bigray Finance Group consists of Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan, a financial services and brokerage company that provides access to global financial markets and trading technologies (the “Company”). The Companies, their subsidiaries and affiliated companies, or any of their employees, vendors, owners, agents, designated representatives, will NEVER initiate unsolicited emails, social networks communications or phone calls requesting legal entities or individuals to invest in or trade online in financial instruments, other assets, in any project or transaction, to disclose or confirm personal or financial information, NOR will request from legal entities and individuals to transfer fund to personal accounts not owned by the Companies.

Our Official Website

Our official website operates exclusively under the domain name www.fx24.market, and is not associated with the hosts of any other websites that may appear similar. You may access the Company website by typing the above domain name into the address bar of your browser, or by bookmarking the genuine website, or contact us through official phone numbers mentioned in our website.

To ensure secure access, please type the domain directly into your browser's address bar, bookmark the genuine site, or contact us through the official phone numbers listed on our website. Please note that the Companies operate solely through this official website. We do NOT have any other websites and do NOT provide services through social networks. If you encounter any cloned or similar websites, do NOT interact with them, but notify us immediately at Support@fx24.market for investigation and appropriate action.

Please note that any websites in Arabic or Persian referencing the name FX24 are NOT owned by us and are operated by third parties for marketing and promotional purposes. We are NOT responsible for the content, functionality, accuracy of these websites, NOR do we have control over them. These third parties are NOT authorized to provide brokerage services

Clone Firm Scams

Fraudsters often impersonate legitimate legal entities to deceive individuals into transferring money to their accounts. These scams, known as Clone Firm Scams, may involve the scammer, fraudster pretending to represent a reputable services company, such as the Companies, to gain your trust and access to your funds.

Fraudsters may use:

a trusted legal entity’s logo, letterhead, or branding;

emails, calls, or social media interactions to appear legitimate;

adopt names or addresses closely resembling those of the genuine company;

share unreal recommendations.

Always confirm the authenticity of requests by contacting the Companies' official support team. Never share sensitive financial details over unverified channels. If something seems strange, trust your instincts and double-check with us.

Fake Identities and Investment Advice

In the digital world, scammers, fraudsters often hide behind fake identities. Stay cautious when interacting online, especially with individuals claiming to be investment advisors, celebrities and the like. Be particularly wary of unsolicited investment advice from so-called online “friends”, owners of investment chats in Internet.

Affinity Fraud

Affinity fraud occurs when scammers, fraudsters target individuals by exploiting shared characteristics such as age, religion, ethnicity, sexual orientation, or professional identity. These scammers, fraudsters often pose as members of the same group they are trying to defraud, leveraging the natural tendency to trust people who share common traits or affiliations.

Typically, affinity scams revolve around fake investments or fraudulent misrepresentations about legitimate opportunities. Scammers, fraudsters may falsify key details, such as the investment’s risk, performance history, or the promoter's background. A significant number of these scams take the form of pyramid schemes, where funds from new investors are used to pay returns to earlier investors, creating a false impression of success. However, these schemes inevitably collapse when the flow of new money stops, leaving most investors with substantial losses.

Overpriced Assets and Secret Strategies

Many financial instruments, other assets promoted by scammers, fraudsters are overpriced and lack solid justification for their price spikes. Always research thoroughly before investing or consult a licensed investment advisor for professional guidance.

Scammers, fraudsters know how tempting the promise of a “holy grail” trading system can be — one that claims to generate profits around the clock without any risk or losses. A common trick they use is promoting a so-called secret formula or strategy with promises of extraordinary returns.

Promises of High Returns

Promises of high returns with low risk are a “red flag”. Remember, investments come with risks—guaranteed profits are often a tactic used by scammers, fraudsters to exploit fear of missing out.

Contact Us for Support

If you receive any suspicious communications or encounter websites claiming affiliation with the Companies, please email: Support@fx24.market or contact our customer services on the official phone number.

Conflicts of Interest Policy (the “Policy”) The scope of the Policy is to ensure that the Company complies with all legislative requirements and the…

Conflicts of Interest Policy (the “Policy”)

The scope of the Policy is to ensure that the Company complies with all legislative requirements and the internal procedures , and to take all reasonable steps to identify and manage any conflicts of interest that may arise between us and any of our clients or between our clients.

The Company has established, implemented and maintains this Policy which outlines the description of identification, prevention, management and disclosure of the conflicts of interest related to the Company, its shareholders, members of control, as well as managers and employees, tied agents, designated individuals or other relevant persons (each – the “Relevant person”), as well as any person directly or indirectly linked to them by control (each – “Linked person”), as well as the Company’s clients, that arise in the course of providing any services.

Introduction

The Policy is developed and implemented proper conflict of interest processes within FX24, namely, 1) Bigray Finance Group LLC, a company duly incorporated in Azerbaijan, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan, 2) Bigray Finance Group LLC, a company duly incorporated as a limited liability company in Saint Vincent and the Grenadines, registration No. 4044, being a financial services and brokerage company that provides access to global financial markets and trading technologies (each above and hereinafter referred to as the “Company” or “we” or “our” or “us”). Conflicts of interests may include any situation where either the Company or an individual is in a position to exploit a professional or official capacity in some way for either corporate or personal benefit.

Situations where conflicts of interest can occur include the following:

• The Company, or a Relevant person, or a Linked person, is likely to make a financial gain,or avoid a financial loss, or receive another kind of benefit at the expense of the client.

• The Company, or a Relevant person, or a Linked person, has an interest in the outcome of a service provided to the client, or of the transaction carried out on behalf of the client, which is distinct from the client’s interest in that outcome.

• The Company, or a Relevant person, or a Linked person, has a financial or other incentive to favour the interest of another client or group of clients over the interests of the client.

• The Company, or a Relevant person, or a Linked person, carries on the same business as the client.

• The Company, or a Relevant person, or a Linked person, receives or will receive from a person other than the client an inducement in relation to a service provided to the client, in the form of money, goods or services, other than the standard commission or fee for that service, non-monetary benefits or services.

• The affected parties, if conflict of interest arises, can be the Company, its Relevant persons, Linked persons, or its clients. More specifically, a conflict of interest may arise, between the following parties:

• Between a client and the Company.

• Between two or more clients of the Company.

• Between the Company and its Relevant person, or Linked persons.

• Between a client of the Company and a Relevant person, or Linked person.

• Between Company’s departments, or Relevant persons, or Linked persons etc.

The Company’s Senior Management is required to

• procure and maintain the proper internal mechanisms preventing behaviors that may result in conflicts of interest or the possibility of conflicts of interest;

• fully engage in the implementation of policies, procedures and arrangements for the identification, management and ongoing monitoring of conflicts of interest;

• adopt a holistic view to ensure the identification of potential and emerging conflicts within and across business lines and to ensure that informed judgements are made with respect to materiality;

• raise awareness and ensure compliance of Relevant persons by ensuring: regular training (including to contractors and third-party service providers’ staff) both at induction and in the form of refresher training; the clear communication of policies, procedures and expectations; that awareness of conflicts procedures forms part of the performance review/appraisal process, and that the best practice is shared throughout the Company.

• sponsor robust systems and controls and effective regular reviews to ensure that strategies and controls used to manage and mitigate risks remain appropriate and effective and that appropriate warnings and disclosures are issued to clients where necessary;

• utilise management information to remain sufficiently up-to-date and informed; and

• support an independent review of the processes and procedures in place.

Independence

The following measures have been adopted by the Company for ensuring the requisite degree of independence

• Appropriate internal control measures for the prevention of conflicts of interest, and to ensure control over the timely detection, prevention and settlement of conflicts of interest.

• Measures to prevent or control the exchange of information between Relevant persons engaged in activities, Linked persons, involving a risk of a conflict of interest, where the exchange of that information may affect the performance of such a person’s duties and responsibilities to the Company (ex: Ethical walls, access controls and data segregation, information-sharing protocols).

• Separate supervision of Relevant persons whose principal functions involve carrying out activities on behalf of, or providing services to, clients whose interests may conflict, or who otherwise represent different interests that may conflict, including those of the Company.

• Removal of any direct link between the remuneration of Relevant persons principally engaged with one activity and the remuneration of, or revenues generated by, different Relevant persons principally engaged in another activity, where a conflict of interest may arise in relation to those activities: the remuneration of employees do not relate with clients’ performance.

• Measures to prevent or limit any Relevant person from exercising inappropriate influence over the way in which a Relevant person performs services or activities. Additionally, the Relevant person who decides or influences an individual’s bonus may exert undue influence over that individual’s integrity of judgment.

• Measures to prevent or control the simultaneous or sequential involvement of a Relevant person in separate services or activities such as reception and transmission of clients’ orders and tasks such as portfolio decision making and calculating performance.

• Prevention of persons who are also active outside the Company from having inappropriate influence within the Company in relation to those other activities.

• Whistleblower channels and reporting mechanisms are established within the Company to enable Relevant persons to report instances of inappropriate influence or pressure related to the facts of the conflicts of interest.

Ethical walls

The Company has constructed adequate Ethical Walls, in accordance with the legal requirements between its departments and has established clear lines of responsibility, in order to avoid the flow of information held by a Relevant person in the course of carrying out a part of its business to be withheld from or used by Relevant persons who are in the process of carrying out another part of its business, as well as Linked persons. In particular, barriers have been established in order the flow of information is restricted between Relevant persons, access has been limited in relation to information and documentation and communication has been restricted between certain Relevant persons during the course of carrying out their parts of business.

Reporting Conflicts of Interest

In the case of identification of a possible conflict of interest, a Relevant person must refer it initially to his immediate supervisor to assist in the assessment of a material risk of damage and send a completed Notification Form together with full details to allow regulatory scrutiny, of:

• corrective and preventive actions;

• how these actions were considered appropriate;

• any conditions imposed; and

• whether there are still ongoing conflicts, how these are being managed and advised to the client

The Company procures confidential reporting channels for Relevant persons, Linked persons to disclose conflicts of interest.

Disclosure of conflict of interest

When the measures taken by the Company to manage conflicts of interest are not sufficient to ensure, with reasonable confidence, that the risk of damage to clients’ interests will be prevented, the Company will disclose the conflicts of interest to the clients in order to prevent a risk of damage to clients’ interests. Prior to carrying out a transaction or providing an investment or an ancillary service to a client, the Company must disclose any actual or potential conflict of interest. The disclosure will be in sufficient time, in a durable means.

Record keeping

The Company maintains up-to-date records, which are regularly monitored and updated, of all situations giving rise to actual and potential conflicts of interests, and of the measures taken to mitigate such conflicts in the relevant situations. . Any conflict of interest shall be reported to the Company’s CEO and Compliance Officer, who shall be responsible for keeping records of conflicts of interest.

Policy review and updates

From time to time, the Policy could be reviewed and updated by us. The review includes an assessment of Policy's effectiveness in preventing and managing conflicts of interest, and any necessary changes are properly made to the Policy to ensure that it continues to meet the needs of clients, Relevant persons.

The Cookies Policy is developed and implemented within FX24, namely, 1) Bigray Finance Group LLC, a company duly incorporated in Azerbaijan, registration No. 1406246501.

The Cookies Policy is developed and implemented within FX24, namely, 1) Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan, and 2) Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines, being a financial services and brokerage company providing access to global financial markets and trading technologies (each hereinafter referred to as the “Company” or “we” or “our” or “us”). Both Companies use cookies on this website. By using our website, you consent to the use of cookies.

Please review our Privacy Policy for additional information on how we process personal data collected from our website visitors and users.

What are cookies?

Cookies are small pieces of text placed on your device when visiting the website, that allow us to track, save, and remember information about your activity on and use of our website. They are information, not programs, thus they cannot contain viruses. They allow us or a third party to recognise you, make your next visit easier and our Services more useful to you, as well as to improve the performance of our website and to collect statistical data.

We have a legitimate interest in carrying out these actions, and we promise that there will be no impact on your privacy. You have the right to withdraw permission or adjust your choices at any time.

The types of cookies used are as follows:

Strictly Necessary Cookies: These cookies are essential, as they enable you to move around our Services and use their features, such as accessing logged in or secure areas.

Essential cookies: These cookies allow us to authenticate users and prevent fraudulent use of user accounts.

Functionality Cookies: These cookies allow us to remember your actions, for example how and when you logged in and out; if you choose to block advertisements; the history of Services tools you’ve used. They also allow us to tailor the Services to provide enhanced features and content for you, and to remember how you customised the Services.

Performance Cookies: These cookies collect information about how you have used the Services. They may also be used to show you have logged in so we can serve you fresher content, or to track aggregate Services usage so we can test new features and changes on the Services. These cookies are often used for load balancing to ensure that the website remains up and running and to improve Services performance.

Third-party cookies: Third- party cookies report usage statistics of the Services, or deliver advertisements on and through the Services. Please note that some are essential to our platforms and as blocking them would severely damage performance, no option to opt out is provided.

Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests. This information may be shared with organizations to deliver advertising and help measure the effectiveness of an advertising campaign, or with other business partners to provide aggregate usage statistics and Services testing.

How the Company uses cookies

We use both ‘session’ and ‘persistent’ cookies to run our Services. ‘Session’ cookies stay on your device until you stop browsing. ‘Persistent’ cookies stay until they expire or are deleted.

Cookies help us to enable functionality for the provision, protection, and enhancement of our Services, to record your browsing activity, to determine when you are logged in, to keep your data and account safe and secure, to enable adverts and behavioral advertising, to provide mailings, analytics, and research, to monitor statistics data, to retain your preferences and information about your actions, allowing us to improve your usability and to provide you with the best possible experience on our website.

Choice of Cookies

When you visit our website, you will be prompted to accept/enable or refuse/disable the additional cookies. If you disable the additional cookies, we will continue to use the required cookies to run the website.

To customize your use of our website and enjoy maximum functionality from our Services, we recommend that you accept all of our cookies. Please keep in mind that if you choose to disable cookies, our website will be unable to remember your visit and provide you with the level of convenience that we would want.

Should you have any questions regarding this Cookies Policy, please contact us at:

Support@fx24.market